Team Coordinator Virtual support

CommonSpirit Health; Loveland (OH); Remote; USD 35,000 - 55,000; Full time

Job summary

An established healthcare organization is seeking a Team Coordinator for Virtual Support. This role involves collaborating with field staff to ensure efficient scheduling of clinicians and managing patient schedules while working independently. The organization emphasizes delivering hope and healing through humankindness, making this position vital in providing quality care. With a commitment to diversity and inclusion, the company offers generous benefits, including medical insurance and tuition reimbursement, making it an attractive opportunity for those looking to grow in the healthcare sector.

Benefits

Generous annual bonus opportunity

Excellent holiday and paid time off plans

Medical, dental, and vision insurance

Tuition reimbursement

401(k) plan contribution

Qualifications

• Minimum of two years customer service experience.
• Preferred: Minimum of one year of medical office-related experience.

Responsibilities

• Collaborating with field staff to schedule clinicians effectively.
• Maintaining current staff and patient schedules.
• Managing workflow based on organizational needs.

Skills

Customer Service

HIPAA Compliance

Organizational Skills

Education

High School Diploma or Equivalent

Job description

Responsibilities

At CommonSpirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Team Coordinator - Virtual Support (TC), your responsibilities will include:

• Collaborating with field staff and the Manager, Clinical Services (MCS) to schedule clinicians appropriately for cases in assigned areas, and communicating schedule changes effectively.
• Organizing job duties to ensure efficiency and productivity.
• Maintaining current staff and patient schedules in coordination with field staff and MCS.
• Submitting required reports within established deadlines.
• Managing workflow for designated locations based on organizational needs.
• Working virtually and independently, following organizational policies and using good judgment.

Benefits

• Generous annual bonus opportunity based on company performance
• Excellent holiday and paid time off plans
• Medical, dental, and vision insurance plans
• Tuition reimbursement for degree-seeking students
• Employer contribution to your 401(k) plan

Qualifications

Candidates must reside in one of the approved remote worker states: AR, AZ, CO, FL, GA, IA, IL, IN, KY, MI, NC, ND, NE, NJ, OH, SC, TN, TX, UT, WI

• High school diploma or equivalent
• Minimum of two years customer service experience
• Preferred: Minimum of one year of medical office-related experience
• Ability to maintain confidentiality of HIPAA-protected health information in compliance with the Corporate Compliance Program

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Overview

CommonSpirit Health at Home is a full-service healthcare organization committed to providing care in patients' homes. As a faith-based organization, we focus on improving the health of our patients and communities through humankindness, which is reflected in every patient interaction.