Team Coach Lead — Guest Experience & Operations

Dunkin' | The Falcons Group; Smyrna (GA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin' franchisee in Smyrna, GA is seeking a Shift Leader to coach Crew Members, uphold Brand standards, and ensure a warm, fast-service guest experience. You will set daily goals, assign tasks, and motivate the team, providing timely feedback to celebrate successes and improve performance.

Join a competitive, team-oriented environment with growth opportunities for those who work hard and demonstrate leadership on every shift.

Qualifications

• Coaching Crew Members to meet Brand standards.
• Deliver friendly guest experience.
• Set goals, assign tasks, and provide timely feedback.

Responsibilities

• Coach crew during shift to meet standards.
• Assign tasks and set goals.
• Motivate team and celebrate successes.
• Provide timely feedback to drive performance.

Skills

Leadership

Coaching

Guest service

Feedback

Team motivation

Job description

Dunkin' franchisee in Smyrna, GA is seeking a Shift Leader to coach Crew Members, uphold Brand standards, and ensure a warm, fast-service guest experience. You will set daily goals, assign tasks, and motivate the team, providing timely feedback to celebrate successes and improve performance.

Join a competitive, team-oriented environment with growth opportunities for those who work hard and demonstrate leadership on every shift.