Team Care Coordinator, Surgical

HOPCo; Saint Augustine (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Monthly stipend for ancillary benefits

HSA with company match

401k with company match

Employee Assistance Program

Employee appreciation events

Paid time off and holidays

Job summary

Southeast Orthopedic Specialists is hiring a Team Care Coordinator (Surgical) for the SouthparkClinic in St. Augustine, FL. The role focuses on documenting patient visits, assisting with procedures, and managing schedules to ensure smooth surgical workflows.

You will interact closely with providers, coordinate between clinics, and handle phone triage, referrals and orders while maintaining confidentiality and accuracy in all patient records.

Qualifications

• High school diploma or GED required.
• Medical background or anatomy-related coursework is preferred.
• Certified Medical Assistant credentials are a plus.
• College degree in Anatomy/Healthcare is advantageous.

Responsibilities

• Document medical visits thoroughly, including intake, history, procedures and plan as directed by the provider.
• Assist with in-office procedures such as aspirations, injections, and suture removal.
• Complete disability forms and FMLA paperwork.
• Call in prescriptions and refills as authorized by the provider.
• Handle and triage patient phone calls and schedule appointments and procedures.
• Coordinate with WC adjusters, home health agencies and nurse case managers.
• Manage the surgical and clinical schedules for physicians and PAs.
• Submit or renew physical therapy orders.

Skills

Organizational skills

Interpersonal skills

Typing

Attention to detail

Time management

Education

High school diploma/GED

Medical background/Anatomy

Anatomy class

Certified Medical Assistant

Healthcare-related degree

Job description

Established in 2001,Southeast Orthopedic Specialistsis a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.

At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust BENEFITS PACKAGE includes the following:

• Competitive Health & Welfare Benefits
• Monthly stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match
• Employee Assistance Program that is available
• Employee Appreciation Days & Events
• Paid Time Off & Paid Holidays
• AND MORE!

As Southeast Orthopedic Specialists continues to grow, we are hiring a Team Care Coordinator (Surgical) for our SouthparkClinic located in St. Augustine, FL! Please see the functions and requirements listed below, as they are necessary to be considered for this role:

ESSENTIAL FUNCTIONS

• Accurately and thoroughly document medical visits including accompanying the provider into the patient exam room in order to transcribe intake, history, procedures, physical examinations and plan as given by the provider and patient.
• Assist with in-office procedures such as aspirations, injections, suture removal, etc.
• Completes all disability forms/FMLA paperwork.
• Call in prescriptions and refills as authorized by the provider.
• Handle/triage all patient phone calls.
• Schedule patient appointments and procedures.
• Work with WC adjusters, home health agencies and nurse case managers.
• Manage the Physician’s and PA’s surgical and clinical schedules.
• Submit or Renew Physical therapy orders.

EDUCATION AND EXPERIENCE

• High school diploma/GED or equivalent working knowledge preferred.
• Medical Background, Taken an Anatomy Class, Certified Medical Assistant, College degree(s) relating to Anatomy/Healthcare.
• Knowledge of community health services.

SKILLS

• Strong organizational and demonstrates the ability to maintain accurate notes and records.
• Strong interpersonal skills.
• Strong typing and computer skills.
• Attention to detail and follow-through.
• Excellent time management and ability to work under pressure.

ABILITIES

• Ability to type 40wpm.
• Ability to multi-task and work under pressure.
• Ability to identify and implement appropriate patient communication strategies and overcome accessibility barriers, as
  required.
• Ability to determine appropriate course of action in more complex situations.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Ability to maintain confidentiality of all medical, financial, and legal information.
• Ability to complete work assignments accurately and in a timely manner.
• Ability to communicate effectively, both orally and in writing.
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

ENVIRONMENTAL WORKING CONDITIONS

• Normal office environment and some travel between clinics in assigned region.
• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

PHYSICAL/MENTAL DEMANDS

• Involves sitting approximately 90 percent of the day, walking or standing the remainder.

ORGANIZATIONAL REQUIREMENTS

• HOPCo Mission, Vision and Values must be read and signed.

** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills,

abilities and working conditions may change as needs evolve. **

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.