Team Captain, Endzone Loyalty Leader

Dick's Sporting Goods; Topsham (ME); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Job summary

DICK'S Sporting Goods, located in Maine, seeks a Team Captain - Endzone Loyalty to lead loyalty and athlete experiences at the point of sale. You will coach teammates, deliver fast, friendly checkout, and build lasting athlete relationships to boost retention.

This full-time role requires 1–3 years of retail or customer-facing experience and a High School Diploma. The team emphasizes service, accountability, and collaboration with a comprehensive benefits package.

Qualifications

• Customer-facing experience required.
• People leadership experience preferred.
• Retail experience is essential.

Responsibilities

• Deliver outstanding athlete experiences with knowledgeable product information and strong merchandising standards.
• Lead scheduling, hiring, onboarding, and coaching for teammates in area(s) of oversight.
• Develop and execute plans with leadership to meet department goals and budgets.
• Maintain store operations including opening/closing, front end, and cashier duties.
• Enforce safety, loss prevention, and policies; hold teammates accountable.

Skills

Customer service

Leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, located in Maine, seeks a Team Captain - Endzone Loyalty to lead loyalty and athlete experiences at the point of sale. You will coach teammates, deliver fast, friendly checkout, and build lasting athlete relationships to boost retention.

This full-time role requires 1–3 years of retail or customer-facing experience and a High School Diploma. The team emphasizes service, accountability, and collaboration with a comprehensive benefits package.