Team Captain — Endzone & Loyalty Leader

Dick's Sporting Goods; Escondido (CA); On-site; USD 52,500 - 66,500; Full time

Job summary

Dick's Sporting Goods seeks a Team Captain for their Escondido location to enhance athlete experiences by coaching teammates and driving engagement in loyalty programs. This role emphasizes customer relationship building, operational support, and team leadership, making it a vital position for ensuring exceptional service.

The ideal candidate will have a high school diploma and 1-3 years of relevant retail experience, with previous leadership experience preferred. The targeted pay range for this position is $52,500 to $66,500, part of a comprehensive benefits package.

Qualifications

• 1‑3 years of experience in retail or customer-facing roles.
• Previous leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing knowledgeable product information.
• Contribute to development of operational plans and assist in general store oversight.
• Communicate departmental goals and monitor progress against plans.
• Build and lead an effective team, ensuring proper training and motivation.
• Enforce safety and operational procedures and hold teammates accountable.

Skills

Customer service

Team leadership

Communication

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods seeks a Team Captain for their Escondido location to enhance athlete experiences by coaching teammates and driving engagement in loyalty programs. This role emphasizes customer relationship building, operational support, and team leadership, making it a vital position for ensuring exceptional service.

The ideal candidate will have a high school diploma and 1-3 years of relevant retail experience, with previous leadership experience preferred. The targeted pay range for this position is $52,500 to $66,500, part of a comprehensive benefits package.