Team Assistant

Hospice of the Valley; Phoenix (AZ); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) with matching

Generous paid time off

Tuition assistance

Wellness program

Job summary

Hospice of the Valley is a nonprofit national leader in hospice care serving the Phoenix metropolitan area since 1977. The Team Assistant provides essential administrative support to the clinical team, handling phones, patient information, and data entry to help sustain efficient operations.

The role emphasizes teamwork, flexibility, and a culture of caring, offering opportunities to develop professional skills within a supportive environment and opportunities for orientation and ongoing

Qualifications

• High School Diploma or equivalent experience.
• Minimum 1 year of increasingly responsible secretarial or administrative support experience.
• Excellent communication and customer relation skills to interact with others in a helpful, cooperative and effective manner.
• Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision.
• Ability to use various types of office equipment including computer equipment, fax machine and copier/phone.

Responsibilities

• Manages phone/email communications effectively and efficiently.
• Processes vendor requests, assures paperwork is complete and timelines are met.
• Creates timely and accurate documentation assuring timelines are met.
• Adheres to HOV standards and facilitates continuously improved processes/services.
• Maintains and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

Skills

Communication skills

Customer service

Time management

Attention to detail

Follow-through

Education

High School Diploma or equivalent

Tools

Word

Outlook

PowerPoint

Excel

Job description

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenixmetropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Position Profile

The Team Assistant is responsible for providing a variety of administrative support functions that contribute to the overall efficient operation of theclinical team. Some of the duties will include answering phones, processing patient information and data entry.

Responsibilities

• Manages phone/email communications effectively and efficiently.
• Processes vendor requests, assures paperwork is complete and timelines are met.
• Creates timely and accurate documentation assuring timelines are met.
• Adheres to HOV standards and facilitates continuously improved processes/services.
• Maintains and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

Minimum Qualifications

• High School Diploma or equivalent experience.
• Minimum 1 years of increasingly responsible secretarial or administrative support experience.
• Excellent communication and customer relation skills to interact with others in a helpful, cooperative and effective manner.
• Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision.
• Ability to use various types of office equipment including computer equipment, fax machine and copier/phone.

Preferred Qualifications

• Prior medical office or hospice experience preferred.
• Familiar with medical terminology preferred.
• Minimum of 2 years database administration experience with knowledge of MS Office software including, Word, Outlook, Power Point and Excel.

Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V