Team Assistant

Houston-Hospice; Houston (TX); On-site; USD 20,000 - 24,000; Full time

Job summary

Houston-Hospice is seeking a Team Assistant to support the care team with clerical tasks, medical records, agency billing and payroll. The role ensures smooth office operations and promotes positive team interactions.

Responsibilities include chart audits, data entry in Allscripts, coordinating DME, scheduling, and QA/PI activities to uphold regulatory compliance and service quality.

Qualifications

• Twotofouryearsofclerical,ormedical administrativeexperiencepreferred.
• Basiccomputerskills.
• Highdegreeoforganizationskillsandabilityto multi-task.
• Effectiveinterpersonalandcommunicationskillsbothoralandwritten.
• Demonstratedknowledgeofappropriateskillsforcommunicatinginparticularbyphonewith individuals of all ages.
• Reliable transportation or vehicle with valid Texas Driver’s license and Liability Insurance to drive for agency directed activity.

Responsibilities

• Assembleallcharts andinitiatechartaudit.
• Maintainaccurateandcurrentmedicalrecordforeachpatient.
• Maintainaccurateandcurrentpatientdatabase.
• ArrangesforDMEdeliveryafternursehas generatedanorder,arrangesforDMEpickup.
• FunctionswithinAllscripts(electronicmedicalrecord)systemtoincludecharting,runningorders, entering patient related data.
• Inputsdeaths,transfersandrevocationsintoAllscripts.
• Preparesorder runonall newadmitsondailybasisandforsupplementalorders.
• Inputssignedordersand recertsintoAllscriptsafterphysicianhassignedthem.
• Preparesadmitcharts.
• Breaksdowndeathcharts.
• Assistwithclosedchartaudits.
• Respondstocallsfrompatients/familiesandothers,documentsandreportsneeds/concerns,assistsin problem solving, routes calls/concerns to appropriate nurse.
• Doesdailyfiling.
• HHAscheduling,PrepareHHAassignmentsheets,assignHHA,verifyaccuracyofHHAassignment sheets.
• PrepareweeklyHHAschedule,andnotifyHHA’sdaily
• MonitorupdatingofHHAassignmentsheets monthly.
• Reconcile HHA notes with time sheets.
• Maintainphysiciansignaturefolder,ordersrequiringsignatureandnewpatientinformationfor physician.
• PreparesforIDTonanongoingbasis-admits,deaths,transfers andrecerts.
• Preparespatientchartfor IPUtransfersandtransfertootherteams.
• Arrangesambulancetransport.
• Ordersofficesupplies.
• ProvidepatientinformationtoHospiscriptandappropriatepharmacies.
• Participateinclinicalteammeetings,asappropriate.
• SubmitMedicaidforms,3071&3074toappropriateagency/staff.
• AssisttomaintainaccurateandcurrenthospicechartsinLTCfacilities.
• Assistwitharrangements for“specialprocedures”.
• Perform 100%closedchartaudit.
• Perform10%DetailedClosedChartAuditpermonth.
• Updateassignmentboard.
• Maintaincurrent“oncall”listandsubmittoappropriateagency/staff withassistancefromPCM.
• Performdesignatedtrackingprocesses.
• Assistwithtrackingoftriplicates,asappropriate.
• Reconcilecensus onadaily basis.
• ParticipateinQA/PIactivitiestoassurecontinuousqualityassurance andprocessimprovement.
• Assistinprovidingservicesthatfostertheorganization’smission,values,visionandgoals.
• FacilitatecompliancewithallStateand FederalRegulations.
• Attend100%ofmandatoryin-servicemeetings.
• Participateinorientationofstaffandcontinuededucationofmedicalstudents,nursingstudents,and other health care professionals including community as appropriate.
• Understandand adheretoorganizationalprivacy andcomplianceprograms.
• Mayberequiredtofloattootherteamsduringstaffing crisis.

Skills

Clerical experience

Basic computer skills

Organizational skills

Interpersonal communication

Phone communications

Driver’s license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Team Assistant

Full Time Full-Time Clerical Houston, TX, US

3 days ago Requisition ID: 1172

Salary Range: $20.00 To $24.00 Annually

Summary:Responsible for efficient, timely and accurate execution of matters relating to care team support, clinical records, agency billing and payroll.Facilitates smooth office operations and promotes positive team interactions.

Qualifications:

• Twotofouryearsofclerical,ormedical administrativeexperiencepreferred.
• Basiccomputerskills.
• Highdegreeoforganizationskillsandabilityto multi-task.
• Effectiveinterpersonalandcommunicationskillsbothoralandwritten.
• Demonstratedknowledgeofappropriateskillsforcommunicatinginparticularbyphonewith individuals of all ages.
• Reliable transportation or vehicle with valid Texas Driver’s license and Liability Insurance to drive for agency directed activity.

Duties/Responsibilities:

• Assembleallcharts andinitiatechartaudit.
• Maintainaccurateandcurrentmedicalrecordforeachpatient.
• Maintainaccurateandcurrentpatientdatabase.
• ArrangesforDMEdeliveryafternursehas generatedanorder,arrangesforDMEpickup.
• FunctionswithinAllscripts(electronicmedicalrecord)systemtoincludecharting,runningorders, entering patient related data.
• Inputsdeaths,transfersandrevocationsintoAllscripts.
• Preparesorder runonall newadmitsondailybasisandforsupplementalorders.
• Inputssignedordersand recertsintoAllscriptsafterphysicianhassignedthem.
• Preparesadmitcharts.
• Breaksdowndeathcharts.
• Assistwithclosedchartaudits.
• Respondstocallsfrompatients/familiesandothers,documentsandreportsneeds/concerns,assistsin problem solving, routes calls/concerns to appropriate nurse.
• Doesdailyfiling.
• HHAscheduling,PrepareHHAassignmentsheets,assignHHA,verifyaccuracyofHHAassignment sheets.
• PrepareweeklyHHAschedule,andnotifyHHA’sdaily
• MonitorupdatingofHHAassignmentsheets monthly.
• Reconcile HHA notes with time sheets.
• Maintainphysiciansignaturefolder,ordersrequiringsignatureandnewpatientinformationfor physician.
• PreparesforIDTonanongoingbasis-admits,deaths,transfers andrecerts.
• Preparespatientchartfor IPUtransfersandtransfertootherteams.
• Arrangesambulancetransport.
• Ordersofficesupplies.
• ProvidepatientinformationtoHospiscriptandappropriatepharmacies.
• Participateinclinicalteammeetings,asappropriate.
• SubmitMedicaidforms,3071&3074toappropriateagency/staff.
• AssisttomaintainaccurateandcurrenthospicechartsinLTCfacilities.
• Assistwitharrangements for“specialprocedures”.
• Perform 100%closedchartaudit.
• Perform10%DetailedClosedChartAuditpermonth.
• Updateassignmentboard.
• Maintaincurrent“oncall”listandsubmittoappropriateagency/staff withassistancefromPCM.
• Performdesignatedtrackingprocesses.
• Assistwithtrackingoftriplicates,asappropriate.
• Reconcilecensus onadaily basis.
• ParticipateinQA/PIactivitiestoassurecontinuousqualityassurance andprocessimprovement.
• Assistinprovidingservicesthatfostertheorganization’smission,values,visionandgoals.
• FacilitatecompliancewithallStateandFederalRegulations.
• Attend100%ofmandatoryin-servicemeetings.
• Participateinorientationofstaffandcontinuededucationofmedicalstudents,nursingstudents,and other health care professionals including community as appropriate.
• Understandand adheretoorganizationalprivacy andcomplianceprograms.
• Mayberequiredtofloattootherteamsduringstaffing crisis.