Team Assistant

BoldAge PACE; Evansville (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in healthcare is seeking a Team Assistant to support the Interdisciplinary Team. The role involves ensuring operational efficiency, conducting audits, and facilitating communication for participant care. Ideal candidates will have a high school diploma and clerical experience, with a passion for enhancing the quality of life for seniors.

Benefits

Medical/Dental

Paid Time Off 200 Hours Annually

401K with Match

Life Insurance

Tuition Reimbursement

Flexible Spending Account

Employee Assistance Program

Qualifications

• 1+ years of clerical experience, preferably in a medical setting.
• 1 year of experience working with a frail or elderly population preferred.

Responsibilities

• Conduct daily chart audits to ensure services are completed.
• Attend IDT meetings and facilitate as needed.
• Assist care team manager with grievance resolution.

Skills

Organization

Communication

Responsiveness

Education

High School Diploma or equivalent

Job description

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Join BoldAge PACE and Make a Difference!

Why work with us?

• A People First Environment: We make what is important to those we serve important to us.
• Make an Impact: Enhance the quality of life for seniors.
• Professional Growth: Access to training and career development.
• Competitive Compensation:

• Medical/Dental
• Paid Time Off 200 Hours Annually*
• 401K with Match**
• Life Insurance
• Tuition Reimbursement
• Flexible Spending Account
• Employee Assistance Program

BE PART OF OUR MISSION!

Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.

Team Assistant

Job Summary: The Team Assistant plays a vital role in supporting the Interdisciplinary Team (IDT) to ensure operational efficiency and the seamless delivery of services. This position serves as a central point of communication and coordination, ensuring that participants receive timely updates and that all services are provided as ordered in their care plans. The Team Assistant fosters effective collaboration among team members, facilitates accurate documentation, and enhances the overall experience for participants by maintaining a high standard of organization, responsiveness, and professionalism.

Essential Duties and Responsibilities:

• Conducts daily chart audits to ensure that services ordered by their assigned IDT have been completed and followed up upon by the appropriate discipline.
• Attends IDT meetings, keeps notes, and facilitates as needed.
• Assists care team manager with grievance resolution and appeals.
• Participates in quality initiatives as assigned.
• Answers incoming calls from participants on their IDT panel, addressing questions and assisting with participant needs, including routing calls to the appropriate discipline, taking messages, providing call-back timeframes, and scheduling appointments using EMR.
• Assists with obtaining consultation, specialist, and outside medical records as needed and enters them into EMR.
• Other duties as assigned.

Experience and Education:

• High School Diploma or equivalent required.
• 1+ years of clerical experience, preferably in a medical setting, or equivalent.
• 1 year of experience working with a frail or elderly population is preferred; training will be provided if not.

Pre-employment Requirements:

• Reliable transportation, valid driver’s license, and minimum required auto insurance.
• Medical clearance for communicable diseases and up-to-date immunizations.

Additional Information:

• Equal employment opportunity statement.
• Paid Time Off includes seven holidays.
• Match begins after one year of employment.