Team Assistant

Beacon of LIFE (A PACE Program); Columbus (OH); On-site; USD 32,000 - 50,000; Full time

Job summary

Join a leading care program focused on enhancing seniors' quality of life. As a Team Assistant, you will support an interdisciplinary team to ensure efficient service delivery and participant satisfaction. This full-time role offers competitive compensation, professional growth opportunities, and a rewarding work environment.

Benefits

Medical/Dental

Paid Time Off (200 Hours Annually)

401K with Match

Tuition Reimbursement

Flexible Spending Account

Employee Assistance Program

Qualifications

• 1+ years’ clerical experience, preferably in a medical setting.
• 1 year of experience working with a frail or elderly population preferred.
• Must have reliable transportation and valid driver’s license.

Responsibilities

• Conduct daily chart audits to ensure services are followed up.
• Attend IDT meetings and assist with grievance resolution.
• Facilitate communication and coordination for participants.

Skills

Organization

Communication

Responsiveness

Education

High School Diploma

Job description

6 days ago Be among the first 25 applicants

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Join BoldAge PACE and Make a Difference!

Why work with us?

A People First Environment: We make what is important to those we serve important to us.

Make an Impact: Enhance the quality of life for seniors.

Professional Growth: Access to training and career development.

Competitive Compensation

• Medical/Dental
• Paid Time Off 200 Hours Annually*
• 401K with Match**
• Life Insurance
• Tuition Reimbursement
• Flexible Spending Account
• Employee Assistance Program
  
  

BE PART OF OUR MISSION!

Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.

Team Assistant

JOB SUMMARY: The Team Assistant plays a vital role in supporting the Interdisciplinary Team (IDT) to ensure operational efficiency and the seamless delivery of services. This position serves as a central point of communication and coordination, ensuring that participants receive timely updates and that all services are provided as ordered in their care plans. The Team Assistant fosters effective collaboration among team members, facilitates accurate documentation, and enhances the overall experience for participants by maintaining a high standard of organization, responsiveness, and professionalism.

Essential Duties And Responsibilities

• Conducts daily chart audits to ensure that services ordered by their assigned IDT have been completed and followed up upon by the appropriate discipline.
• Attend IDT meetings, keep notes and facilitate as needed.
• Assist care team manager with grievance resolution and appeals.
• Participate in quality initiatives as assigned.
• Answer incoming calls from participants on their IDT panel answering their questions and helping with the participant needs to include but not limited to routing call to the appropriate discipline if available to take the call, taking a message with providing an anticipated return call timeframe and scheduling appointments with the requested IDT member using the scheduling feature in EMR.
• Assist with obtaining consultation, specialist and outside medical records as needed and enter into EMR
• Other duties as assigned
  
  

Experience And Education

• High School Diploma or related, required
• 1+ years’ clerical experience, preferably in a medical setting, or equivalent
• 1 year of experience working with a frail or elderly population preferred. If this is not present, training will be provided upon hiring (If applicable for the role).
  
  

Pre-employment Requirements

• Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.
• Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.
  
  

BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Paid Time Off Includes seven holidays
• Match begins after one year of employment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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