Tealeaf Technical Analytics Analyst

Egb Systems Solutions Inc; Peoria (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in data analysis is seeking a Tealeaf Technical Analytics Analyst to boost online experiences by analyzing customer behavior and providing actionable insights. Ideal candidates will have expertise in Tealeaf, SQL, and strong communication skills to convey technical findings to non-technical consumers.

Qualifications

• Minimum of 5 years’ job related experience required.
• Hands-on with Tealeaf components plus proficiency in SQL, Tableau, and Splunk.

Responsibilities

• Provide complete Tealeaf support to improve online experience.
• Monitor session data and perform ad-hoc analysis for insights.
• Help execute analytic strategies and provide accessible insights.

Skills

Tealeaf

Tableau

Splunk

Google Analytics

SQL

MS Office

Education

5 years of job related experience

Job description

Tealeaf Technical Analytics Analyst will be responsible for the following:

Providing complete Tealeaf support to drive improvements to the online

experience

Monitoring and analyzing session data to understand customer behavior

and identify site issues that are adversely impacting conversion

Performing ad-hoc analysis necessary to gain insight into behavioral

differences of various customer segments

Executing any requests for ad-hoc reporting.

Helping to execute the analytic strategy development currently in progress.

Providing useful insight that combines business knowledge and

analytics in an easily understood language for non-technical

consumers.

Qualifications

Technologies Required: Tealeaf, Tableau, Splunk, Google Analytic, MS

Office (Excel), SQL

Education/Experience:

A minimum of 5 years’ of job related experience

Tealeaf events, hit attributes and dimension

advanced Tealeaf custom reports and dashboards

Hands-on experience with Tealeaf components, including cxMobile,

cxOverstat, cxConnect for Voice of Customer, cxConnect for Data

Analysis or cxReveal is required

Experience with Google Analytics, Tableau and Splunk is a plus

E-commerce domain experience is a plus

Excellent written and verbal communication skills are required

Ability to interact with all levels of end users and technical resources

Innovative thinker and ability to work independently

Soft Skills Required:

Excellent written and verbal communication skills are required

Ability to interact with all levels of end users and technical resources

Innovative thinker and ability to work independently

Additional Information

All your information will be kept confidential according to EEO guidelines.