Teaching & Learning Support Specialist

University of North Florida

Jacksonville (FL)

On-site

USD 20,664 - 34,440

Part time

14 days+

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Benefits offered by this job

Training and mentoring

Job summary

University of North Florida is seeking Teaching and Learning Assistants to support faculty in teaching, learning, and creative media projects. You will gain experience with educational technologies, multimedia production, instructional design, and customer service, with training provided.

No prior expertise is required; UNF offers mentoring and opportunities to develop new skills in a technology-focused environment.

Qualifications

Strong interpersonal and communication skills with a customer service mindset.
Technical skills including proficiency with Microsoft Office, Microsoft Teams, and common web browsers.
Excellent verbal and written communication skills.
Organizational, time management, and problem-solving skills.

Responsibilities

Provide phone, email, virtual, and face-to-face faculty support.
Provide basic computer technical support and troubleshooting.
Assist faculty with navigating educational technologies, including Canvas LMS and other digital teaching tools, by providing technical support and troubleshooting.
Support instructional design, accessibility, and course development initiatives.
Assist with creative projects, including video production and editing, graphic design, web design, and multimedia production.
Assist Office of Teaching and Learning staff with a variety of projects and initiatives.
Contribute ideas for improving documentation, processes, workflows, and support services.