Tea Room Attendant (Night Shift Mon.-Thurs. 4:30pm-3am)

Bigelow Tea Co.; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Bigelow Tea Co. in Louisville, KY is seeking a Night Shift Tearoom Attendant to ensure proper tea is dumped and issued by flavor and shop order. You will perform machine changeovers between shop orders and support production teams on the tearoom floor.

The role requires the ability to learn computer-related tasks, operate forklifts, and handle up to 50-100 lb bags. This is a full-time, on-site position with competitive benefits and safety responsibilities.

Qualifications

• Ability to learn computer related work requirements.
• Ability to learn proper operation of forklift and pass required driving examination.
• Certified to operate power material handling equipment (Fairfield).
• Ability to lift 50 - 100 lbs. bags (with assistance from lifting equipment).

Responsibilities

• Feed tea to hoppers according to production schedules and shop orders.
• Read production reports and requisitions.
• Maintain acceptable levels of tea in hoppers and ensure proper flavor.
• Refer to shop order packet to maintain required quantities and type of raw materials.

Skills

Computer literacy

Forklift operation

Power equipment cert

Lifting 50-100 lbs

Job description

Job Category: Manufacturing

Requisition Number: TEARO001318

• Posted : October 1, 2026
• Full-Time
• On-site

Locations

Showing 1 location

KY
Louisville, KY 40299, USA

Description

Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes a commitment that has been part of the company's DNA since it was founded 80 years ago. Our purpose has always been about much more than making profits. We are committed to good citizenship, ethical business practices, accountability, transparency, protecting the environment, sustainability and supporting our communities. We pride ourselves in caring about each and every one of our employees. We have a long-term outlook and are constantly working to create an environment that inspires people to make positive contributions every day. Bigelow is currently looking for a select, talented individual, that shares our values, to join our growing team.

NIGHT SHIFT TEAROOM ATTENDANT

Reports to: CI Manager

Summary: Assure that the proper tea is dumped and issued by correct flavor and shop order. Performs machine change overs between shop orders runs.

Essential Duties and Responsibilities: may include the following.

• Responsible for feeding appropriate tea to hoppers based on production schedules and shop orders
• Read & understand production reports and requisitions.
• Maintain acceptable levels of tea in hoppers.
• Ensure that the proper tea flavor is being used.
• Refer to shop order packet to maintain required quantities and type of raw materials needed for production schedules
• Monitor and assure that the dump stations are filled properly and as required.
• Determine the time frame for refills by visual sight.
• Responsible for identifying and gathering of all reclaim to be shredded. Rework product in reclaim machine.
• Monitor shredding machine to assure it is running properly.
• Be alert to possible tea mixture problems.
• Communicate with production personnel to assure production is running as required.
• Complete and maintain daily and weekly reports as required.
• Returns and accurately documents materials from each work center at the end of each production run including tea and raw materials
• Inventory management; including cycle counting, issuing and returning raw materials.
• Understand & operates the shredding machine according to all machine instructions and quality standards.
• Drain and clean tea delivery system (hopper).
• Cleans and airs out hoppers and lines to machine after tea is drained.
• Place finished goods in proper locations in finished goods warehouse
• Assists in receiving new shipment of tea.
• Maintains housekeeping in the tearoom as instructed.
• Assist other areas when time allows.
• Operate computer related inventory equipment, Both RF & Keyboard
• Learn/backup all tearoom functions.
• Operates stand up and sit-down forklifts
• Follow R.C. Bigelow’s Good Manufacturing Practices (GMP’s) and Food Safety and Quality processes
• Comply with R.C. Bigelow Safety and Health Rules
• Performs other duties as assigned or needed.

Special Skills/Training Required:

• Ability to learn computer related work requirements.
• Ability to learn proper operation of forklift and pass required driving examination.
• Certified to operate power material handling equipment (Fairfield)
• Ability to lift 50 - 100 lbs. bags (with assistance from lifting equipment)

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; bend; sit; repetitive motion with use of hands and fingers, touch, or feel; reach with hands and arms; talk and hear. The employee must be able to lift or move up to 50 lbs. as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually loud.

Work environment may be dusty, hot, air conditioned and/or smell of various tea aromas. The employee must be able to wear, P.P.E., a dust mask respirator to protect him/her from excessive tea dust. The employee must also be comfortable wearing various types of safety equipment such as hearing protection, eye protection, coveralls, gloves, etc. as necessary and indicated by R.C. Bigelow’s Safety Rules and those of OSHA.

Job Type: Full-time

• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Qualifications

Skills

Preferred

Ability to work independently and in groups

Novice

Experience

Preferred

Previous Material Handler and factory experience helpful

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.