TDMK - Administrator, Business Systems

KeHE Distributors, LLC; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health/Rx

Dental

Vision

FSA/HSA

Supplemental life insurance

401(k)

Paid time off

Paid sick time

STD/LTD

ESOP

Holiday pay

Job summary

KeHE Distributors, LLC is seeking a Business Systems Administrator to ensure stable, usable enterprise systems and scalable workflows. You will manage access, configurations, and testing while partnering with stakeholders to support efficient operations.

The role requires strong SME capabilities for core platforms, experience configuring workflows, and the ability to translate business needs into system solutions. This on-site position offers comprehensive benefits starting Day 1.

Qualifications

• Bachelor’s degree in Information Systems, Business Administration, Supply Chain, Operations Management, or related field.
• 2+ years of experience administering, configuring, or supporting enterprise applications within a logistics, transportation, 3PL/4PL, or supply chain environment (e.g., TMS, ERP, accounting systems, or similar platforms).
• Demonstrated experience configuring workflows, business rules, system parameters, and user settings to support operational processes.
• Proven experience serving as a functional SME for at least one core system.
• Hands‑on experience translating business or operational requirements into system configurations and functional solutions.
• Strong background in diagnosing, troubleshooting, and resolving functional system issues related to configuration, permissions, workflows, or data flow.
• Experience managing multiple priorities and projects simultaneously in a fast‑paced environment.

Responsibilities

• Serve as the functional SME for the company’s core business systems, including the TMS, accounting platforms, and proprietary applications.
• Configure system settings, workflows, business rules, and parameters to align with operational requirements.
• Monitor system health from a functional perspective, identifying issues related to configuration, permissions, or process flow.
• Create, manage, and maintain user accounts, roles, permissions, and access levels across all supported platforms.
• Own functional testing of system updates, enhancements, workflows, and configurations.
• Translate operational requirements into system configurations and functional solutions.
• Identify gaps between system capabilities and business needs, proposing configuration-based solutions when possible.
• Diagnose, troubleshoot, elevate, and repair functional system issues.
• Continuously evaluate system usage to identify inefficiencies or improvement opportunities to drive improved usability, automation, and scalability.
• Document changes, test results, and approvals.
• Other duties and projects as assigned.

Skills

Multi-priority management

Independent worker

Ownership & accountability

Enterprise apps admin

Workflow configuration

System parameter configuration

Troubleshooting

Requirements mapping

Education

Bachelor’s degree in Information Systems / related field

Tools

TMS

ERP

Accounting systems

Job description

Why Work for KeHE?

• Full-time
• Pay Range: $65,120.00/Yr. - $95,348.00/Yr.
• Shift Days: , Shift Time:
• Benefits on Day 1
  • Health/Rx
  • Dental
  • Vision
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k)
  • Paid time off
  • Paid sick time
  • Short term & long term disability coverage (STD/LTD)
  • Employee stock ownership (ESOP)
  • Holiday pay for company designated holidays

Overview

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

Primary Responsibilities

The Business Systems Administrator is accountable for the stability, usability, and functional performance of the company’s systems. This role supports daily operations by managing user access, system configurations, and testing processes, while partnering with stakeholders to ensure systems support efficient, compliant, and scalable workflows.

Essential Functions

DUTIES, TASKS AND RESPONSIBILITIES:

• Serve as the functional subject matter expert for the company’s core business systems, including the TMS, accounting platforms, and proprietary applications.
• Configure system settings, workflows, business rules, and parameters to align with operational requirements.
• Monitor system health from a functional perspective, identifying issues related to configuration, permissions, or process flow.
• Create, manage, and maintain user accounts, roles, permissions, and access levels across all supported platforms.
• Own functional testing of system updates, enhancements, workflows, and configurations.
• Translate operational requirements into system configurations and functional solutions.
• Identify gaps between system capabilities and business needs, proposing configuration-based solutions when possible.
• Diagnose, troubleshoot, elevate, and repair functional system issues.
• Continuously evaluate system usage to identify inefficiencies or improvement opportunities to drive improved usability, automation, and scalability.
• Document changes, test results, and approvals.
• Other duties and projects as assigned.

SKILLS, KNOWLEDGE AND ABILITIES:

• Ability to manage multiple priorities and projects simultaneously.
• Comfortable working independently with minimal supervision.
• High degree of ownership and accountability.
• Strong experience administering business-critical applications (e.g., TMS, ERP, accounting systems, or similar enterprise platforms).
• Ability to configure workflows, business rules, system parameters, and user settings.
• Understanding of how system configuration supports real-world operational processes.
• Strong troubleshooting and issue-resolution skills for functional system problems.
• Ability to assess system capabilities and limitations and design configuration-based solutions.

Minimum Requirements, Qualifications, Additional Skills, Aptitude

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Information Systems, Business Administration, Supply Chain, Operations Management, or a related field — or equivalent professional experience.
• 2+ years of experience administering, configuring, or supporting business-critical enterprise applications within a logistics, transportation, 3PL/4PL, or supply chain environment (e.g., TMS, ERP, accounting systems, or similar platforms).
• Demonstrated experience configuring workflows, business rules, system parameters, and user settings to support operational processes.
• Proven experience serving as a functional subject matter expert (SME) for at least one core system.
• Hands‑on experience translating business or operational requirements into system configurations and functional solutions.
• Strong background in diagnosing, troubleshooting, and resolving functional system issues related to configuration, permissions, workflows, or data flow.
• Experience managing multiple priorities and projects simultaneously in a fast‑paced environment.

PHYSICAL REQUIREMENTS

• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.

EEO: KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.