TCCH BEVERAGE SERVER

Turtle Creek Casino & Hotel

Williamsburg (VA)

On-site

USD 10,228 - 14,568

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Free meal per shift

401K with match

Weekly Pay Days

Paid Time Off (PTO)

Employee Referral Program

Job summary

A leading casino in Virginia is looking for a Beverage Server to provide exceptional service while ensuring a positive experience for guests. This entry-level position requires excellent communication and guest service skills. Candidates must be at least 18 years old and ideally have prior experience in the hospitality industry. The role offers a competitive pay rate and various employee perks including free meals, 401K benefits, and paid time off.

Qualifications

Must possess customer service skills and experience.
Knowledge of Michigan Liquor Control Commission Laws is essential.
Must pass background investigation and drug urinalysis.

Responsibilities

Provide high quality guest service by greeting guests positively.
Serve beverages promptly and responsibly.
Communicate effectively with supervisors and team members.

Skills

Excellent guest service skills

Communication skills

Team player

Education

Must be 18 years of age or older

Experience in hospitality industry preferred

Tools

Micros

Beverage System

Job description

Join to apply for the TCCH BEVERAGE SERVER role at Turtle Creek Casino & Hotel

1 month ago Be among the first 25 applicants

Turtle Creek Casino & Hotel provided pay range

This range is provided by Turtle Creek Casino & Hotel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$9.00/hr - $9.00/hr

JOIN A WINNING TEAM!

Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.

As part of our team, full and part time employees will enjoy the following benefits and perks:

One FREE meal per shift
401K with match (after 1 year) plus weekly contributions
Weekly Pay Days and Daily Pay Available
Paid Time Off (PTO), Paid Holidays & Jury Pay
Voluntary Vision
Voluntary AFLAC Plans Available
Employee Referral Program
Gas Discounts at our Markets
Cannabis Store Discounts
Giftshop and Food Discounts
Employee appreciation events and prizes

In addition, full time employees are eligible for the following:

Paid Bereavement
Life Insurance Coverage
Voluntary Short and Long Term Disability Coverage
Voluntary AFLAC Plans Available

Seasonal employees contact the Benefits Department for eligible benefits and perks!!

We look forward to having you join our team and being a part of our mission.

SUMMARY

It is the beverage server’s responsibility to create an enjoyable experience that far exceeds the guest’s expectations. The goal is to provide the guest with positive, prompt, professional, friendly beverage service to generate repeat business. Position requires working in a fast-paced exciting environment.

ESSENTIAL JOB FUNCTIONS

Provide high quality guest service by welcoming and greeting guests with a positive, professional attitude
Provide beverage service in a timely manner
Use suggestive selling; always serve bar beverages responsibly, and within legal guidelines
Work safely and efficiently utilizing equipment, techniques and products
Accurately accounts and reconciles revenue
Perform all side work duties, which may include opening, on-going, and closing duties
Communicate with supervisor and team members regarding shift activities, problems and product concerns
Remain updated on current casino and department promotions
Maintain sanitation, safety, security, and personnel policy standards at all times
Follow security and surveillance protocol when necessary
Assist bartender and supervisor as needed
Perform additional duties as assigned by supervisor or manager
Willingness to cross-train and provide support in related areas of operations
Other related duties as assigned

OTHER NECESSARY SKILLS AND ABILITIES

Must have excellent guest service and communication skills, both verbal and written
Must be a team player with a positive attitude
Must be highly motivated, organized and able to multiple task
Must have excellent organizational skills and be able to follow instructions and procedures.
Must be able to respond in a positive manner to supervisory directions and guidance. Also be able to accept constructive criticisms in order to grow and learn new, updated information
Must be a team player. Participate in cross-training for other positions in front/ back of the house as directed by supervisor or management. Required to attend on-going training sessions and staff meetings
Use Tip training for verifying, monitoring, and intervention purposes

EDUCATION / EXPERIENCE

Must be 18 years of age or older. Experience in hospitality industry preferred.

Customer service skills and experience is a plus. Must be knowledgeable of Michigan Liquor Control Commission Laws.

SUPERVISORY RESPONSIBILITIES

EQUIPMENT TO BE USED

Equipment to be used but not limited to the following: Micros, calculator, BIB Soda System, Bag-in-box Beverage System, CO 2 tanks, blenders, liquor guns, and beer taps etc.

TYPICAL PHYSICAL DEMANDS

May be required to lift up to 40 lbs.

Must be able to stand or walk for entire shift

Must be able to reach, bend, stretch, kneel, crawl, lift and carry

Must have exceptional grooming habits and manners

TYPICAL MENTAL DEMANDS

Must be able to effectively handle stressful and compromising situations while remaining focused and professional and at times must be able to make decisions on your own

Must be able to work in a fast paced, stressful atmosphere, having the ability to deal with difficult situations/people without losing perspective

Must be able to work productively under strict time restraints

WORKING CONDITIONS

Must be able and willing to work in a crowded, loud, smoking environment

Must be able to handle being under constant surveillance

May be required to work in small, enclosed spaces

Must practice all safety policies, procedures and standards as set by OSHA and Health Dept.

Must be in work station @ scheduled time and in proper uniform

Must be able to work days, evenings, graveyard, weekends, holidays and special events etc.

COMMENTS

Native American and Tribal Preference will apply

Must be able to pass a background investigation and a drug urinalysis as a condition of employment

Must be able to work flexible hours and to take on additional responsibilities when asked

Must adhere to company policies regarding strict confidentiality

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.

Seniority level