TC QSR Manager

Laguna Development Corp; Albuquerque (NM); On-site; USD 52,000 - 72,000; Full time

Job summary

Laguna Development Corp. seeks a QSR Manager to lead Route 66 Casino Hotel dining operations in Albuquerque, NM. You will oversee all restaurant activities, ensuring food quality, service standards, cleanliness, and profitability while aligning with Dairy Queen franchise standards.

The role requires hands-on leadership, strong business acumen, and a track record of developing teams, managing budgets, and delivering exceptional guest service in a fast-paced environment.

Qualifications

• 3–5 years of restaurant or hospitality management experience.
• Experience leading teams and managing budgets and labor costs.
• Desire to deliver exceptional guest experiences and maintain standards.
• ServSafe certification or ability to obtain it.

Responsibilities

• Lead all aspects of restaurant operations to ensure quality and profitability.
• Oversee budgets and labor costs and ensure compliance with standards.
• Resolve guest concerns and maintain guest satisfaction.
• Implement promotions and menu initiatives to grow sales.
• Recruit, train, coach, and evaluate team members.

Skills

Restaurant leadership

Team development

Budget management

Guest service

Education

Bachelor’s degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

TC QSR Manager

Full Time Route 66 Casino Hotel, Albuquerque, NM, US 1 Attachments

30+ days ago Requisition ID: 3226

This role is ideal for an experienced quick-service restaurant leader who is passionate about delivering exceptional guest experiences, developing high-performing teams, and driving operational excellence. As the QSR Manager, you will lead all aspects of restaurant operations, ensuring outstanding food quality, service standards, cleanliness, and profitability while maintaining compliance with company policies and Dairy Queen franchise standards. You will oversee daily operations, manage budgets and labor costs, resolve guest concerns, implement promotions and menu initiatives, and create a welcoming environment that builds guest loyalty and satisfaction.

The successful candidate is a hands-on leader with strong business acumen, team development skills, and a commitment to excellence. You will recruit, train, coach, and evaluate team members while fostering a positive, collaborative workplace culture. This position requires the ability to manage multiple priorities, maintain high operational standards, and make sound decisions in a fast-paced environment. Candidates should possess 3 to 5 years of restaurant or hospitality management experience and a proven ability to lead teams, achieve financial objectives, and deliver exceptional customer service. A bachelor’s degree is preferred, though equivalent industry experience may be considered. ServSafe certification (or the ability to obtain it), a valid New Mexico driver's license, and successful completion of pre-employment screening requirements are required.