TC QSR Manager

Laguna Development Corp; New Mexico; On-site; USD 50,000 - 65,000; Full time

Job summary

Laguna Development Corp. seeks an experienced QSR Manager to lead all aspects of restaurant operations, ensuring top food quality, service standards, cleanliness, and profitability.

You will oversee daily operations, manage budgets and labor costs, resolve guest concerns, and implement promotions and menu initiatives to drive guest loyalty. The ideal candidate has 3–5 years of restaurant or hospitality management experience, with a bachelor’s degree preferred.

Qualifications

• 3–5 years of restaurant or hospitality management experience.
• Bachelor’s degree preferred or equivalent industry experience.
• ServSafe certification required or ability to obtain it.
• New Mexico driver’s license required.
• Pre-employment screening requirements.

Responsibilities

• Oversee daily restaurant operations to ensure quality, service, and cleanliness.
• Manage budgets and labor costs to meet profitability targets.
• Resolve guest concerns and maintain high guest satisfaction.
• Implement promotions and menu initiatives to drive sales.
• Recruit, train, coach, and evaluate team members; foster a positive culture.

Skills

Team development

Business acumen

Leadership

Operations management

Education

Bachelor’s degree preferred

Tools

ServSafe certification

Job description

Job Description

This role is ideal for an experienced quick-service restaurant leader who is passionate about delivering exceptional guest experiences, developing high-performing teams, and driving operational excellence. As the QSR Manager, you will lead all aspects of restaurant operations, ensuring outstanding food quality, service standards, cleanliness, and profitability while maintaining compliance with company policies and Dairy Queen franchise standards. You will oversee daily operations, manage budgets and labor costs, resolve guest concerns, implement promotions and menu initiatives, and create a welcoming environment that builds guest loyalty and satisfaction.

The successful candidate is a hands-on leader with strong business acumen, team development skills, and a commitment to excellence. You will recruit, train, coach, and evaluate team members while fostering a positive, collaborative workplace culture. This position requires the ability to manage multiple priorities, maintain high operational standards, and make sound decisions in a fast-paced environment. Candidates should possess 3 to 5 years of restaurant or hospitality management experience and a proven ability to lead teams, achieve financial objectives, and deliver exceptional customer service. A bachelor’s degree is preferred, though equivalent industry experience may be considered. ServSafe certification (or the ability to obtain it), a valid New Mexico driver's license, and successful completion of pre-employment screening requirements are required.