TAX TECHNICIAN II, BOARD OF EQUALIZATION

State of California; California; Hybrid; USD 44,000 - 55,000; Full time

Job summary

CDTFA is seeking ambitious individuals to join the Registration and Licensing Section as Tax Technician II or I. The role focuses on processing applications, issuing licenses, and maintaining accurate taxpayer records to ensure compliance and timely renewals.

This position supports professional development within a stable state agency, with telework options and a strong emphasis on customer service, teamwork, and ongoing learning to advance within CDTFA.

Responsibilities

• Processing new applications and verifying required documentation.
• Issuing licenses and managing annual license renewals.
• Updating and maintaining accurate taxpayer account information.
• Interpreting and applying tax laws to ensure compliance.
• Communicating with taxpayers and collaborating with field office team members.
• Reviewing taxpayer correspondence and taking appropriate follow‑up actions.
• Providing guidance and support to both internal and external customers.
• Performing other job‑related duties as needed.

Job description

CA Department of Tax and Fee Administration

JC-535485 -

JC-535485 - Tax Technician TAX TECHNICIAN II, BOARD OF EQUALIZATION

$3,919.00 - $4,912.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/29/2026

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to NewOpportunities video

This position shall consider Tax Technician II or Tax Technician I. Find additional information about the job in the Duty Statement below.

The California Department of Tax and Fee Administration (CDTFA) is seeking ambitious and driven individuals to join us. We offer fulfilling careers and provide a reliable income, stable benefits, work-life balance, paid holidays, and advancement opportunities. CDTFA offers a Career Center that helps with resumes, mock interviews, interview tips and tricks, and other job opportunities within CDTFA and other state agencies.

We are committed to growing the capabilities of our team members with our excellent hands‑on training, classroom training, and our mentoring program. We build a community where you can work with diverse individuals to explore ways of being creative and innovative to make processes more efficient.

The Registration and Licensing Section offers a production‑oriented work environment where you can see the results of your work firsthand. This position provides a valuable opportunity to strengthen your organizational, communication, and customer service skills while contributing to meaningful work.

Additional benefits of working in the Registration and Licensing Section include:

• Daily support from experienced trainers and leads to ensure a smooth transition into the department and your role.
• Opportunities to participate in special projects that support professional development and career advancement.
• Flexible time‑off options to support a healthy work‑life balance.

Key responsibilities include:

• Processing new applications and verifying required documentation.
• Issuing licenses and managing annual license renewals.
• Updating and maintaining accurate taxpayer account information.
• Interpreting and applying tax laws to ensure compliance.
• Communicating with taxpayers and collaborating with field office team members.
• Reviewing taxpayer correspondence and taking appropriate follow‑up actions.
• Providing guidance and support to both internal and external customers.
• Performing other job‑related duties as needed.

Here is the link to the Tax Technician II examination bulletin.

Here is the link to the Tax Technician I examination bulletin.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.

This is a re‑advertisement of JC-528293. If you previously applied under JC-528293 you would need to re‑apply under this new Job Control, JC-535485 in order to be considered.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

You will find additional information about the job in the Duty Statement.

Working Conditions

• Position may be located in a high‑rise building.
• Standard office environment.
• Requires being in a stationary position, consistent with office work, for extended periods of time.
• Daily use of a personal computer, office equipment, and/or telephone.
• Telework is partially available.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• TAX TECHNICIAN II, BOARD OF EQUALIZATION
• TAX TECHNICIAN I, BOARD OF EQUALIZATION

TAX TECHNICIAN II, BOARD OF EQUALIZATION $3,919.00 - $4,912.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty‑three (23%) percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work‑life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify
• Position requires employee to be fingerprinted and successfully pass a background investigation.
• Travel may be required up to five percent (5%) of the time.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of computer programs, such as MS Office (Word, Excel, PowerPoint, Teams, Outlook).
• Ability to prioritize workload and meet deadlines.
• Ability to be a self‑starter.
• Experience and/or ability to interpret laws, rules, regulations, policies, and procedures.
• Excellent interpersonal skills.
• Willingness to be part of a team and promote a positive work environment.

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

Working for the State offers great opportunities, generous benefits, and career development. In addition, you can look forward to:

• Nearby (third‑party) parking.
• Convenient to public transportation.
• Located near multiple eateries, major freeway access.
• Pay Differential 186 – Additional compensation each month for public contact through the taxpayer counter.

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

Working for the State offers great opportunities, generous benefits, and career development. In addition, you can look forward to:

• Nearby (third‑party) parking.
• Convenient to public transportation.
• Located near multiple eateries, major freeway access.
• Pay Differential 186 – Additional compensation each month for public contact through the taxpayer counter.

For more information about the outstanding benefits offered to State Employees https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.cdtfa.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Applicants must include a Supplemental Questionnaire (SQ) for this recruitment. Applications without an SQ or include an SQ that does not directly answer all the items below will not be considered. Resumes do not take the place of the SQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

SQ Requirements:

Respond directly to the following SQ question(s):

1. Please tell us about any experience, training, and education that you believe would be beneficial in working as a Tax Technician I/II.

2. What are some factors that you believe would promote an effective team environment?

You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position.