Tax Technician

California Franchise Tax Board; Sacramento (CA); Hybrid; USD 40,000 - 56,000; Full time

Job summary

California Franchise Tax Board in Sacramento seeks a Tax Technician to conduct detailed technical examinations using IRS and CA tax return data, issue NPAs/NOAs, and manage associated correspondence. Working under supervision in the FSSAS, you will support the assessment and resolution groups in a fast-paced environment, with hybrid telework and permanent full-time status.

The position requires the ability to interpret tax law, independent work, strong communication, and proficiency with key FTB

Qualifications

• Ability to interpret and apply PIT/BE tax laws and departmental policies.
• Ability to work independently.
• Excellent communication and customer service skills.
• Strong organizational and time management skills.
• Experience handling sensitive and confidential material.
• Proficient in MS Outlook, Word, and Excel.

Responsibilities

• Conduct detailed technical examinations using IRS and CA tax return data.
• Issue Notices of Proposed Assessments and Notices of Action.
• Manage and resolve correspondence related to examinations.
• Support the Assessment and Resolution Groups in a fast-paced environment.
• Collaborate with the team to ensure issues are addressed efficiently.

Skills

Tax law knowledge

Independent worker

Effective communication

Organizational skills

Confidential data handling

Customer service

Technical and analytical skills

Research California tax regulations

Decision making

FTB systems familiarity

Tax return knowledge

MS Outlook/Word/Excel

Adaptability

Teamwork

Tools

TPF

CM

TI System

BETS

Outlook

Excel

Word

Job description

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
The Federal/State & Special Audit Section (FSSAS) is looking for Tax Technicians who are up to the challenge of working in a forward focused, fast paced, team environment. We have multiple opportunities available within our Assessment and Resolution Groups.
Working under the general direction of an Administrator I and with support from a technical lead, the incumbent is responsible for conducting detailed technical examinations using data from the Internal Revenue Service (IRS) and California tax returns. These examinations lead to the issuance of Notices of Proposed Assessments (NPA) and Notices of Action (NOA). Additionally, the incumbent manages and resolves correspondence associated with these examinations, ensuring all issues are addressed efficiently and effectively.
Additional positions may become available (RPA 2627-00337-00341)
Position(s) is located in the following office location:

• Sacramento (central office), California

You will find additional information about the job in the Duty Statement.

Position Details

Job Code #: JC-528972
Position #(s): 564-348-7505-XXX
Working Title: Tax Technician
Classification: TAX TECHNICIAN, FRANCHISE TAX BOARD
$3,558.00 - $4,457.00 A
$4,017.00 - $5,032.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: Multiple
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".

• Ability to interpret, apply and/or explain provisions of Personal Income Tax (PIT) tax law and/or Business Entities (BE) Income Tax Law, regulations, and departmental procedures and policy
• Ability to work independently
• Ability to communicate effectively and tactfully
• Strong organizational and time management skills
• Experience working with sensitive and confidential material
• Excellent communication skills, both verbal and written
• Excellent customer service experience in person and on the phone
• Excellent technical and analytical skills
• Ability to do extensive research regarding California Income Tax Law Regulations
• Ability to use a variety of techniques to make sound decisions based on the available information
• Working knowledge of FTB Systems including but not limited to Taxpayer Folder (TPF), Case Management (CM), Taxpayer Information (TI) System, and the Business Entities Tax System (BETS)
• Familiarity with basic California and Federal Income Tax Returns and schedules
• Proficient in Outlook, Microsoft Word and Excel
• Ability to adjust to changing priorities
• Ability to work cooperatively with others

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: http://www.ftb.ca.gov
Human Resources Contact:
Classification & Hiring
[phone]
Hiring Unit Contact:
Vivian Srch
[phone]
[e-mail]
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Reasonable Accommodation Unit
[phone]
[e-mail]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Final Filing Date: 9/7/2026