Tax Records & Tech Support Specialist
IRS-babd5cc6
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Job summary
IRS in Austin, Texas seeks a GS-05 Federal Taxpayer Services position focused on customer account services and technical support. The role emphasizes accuracy in records review, problem resolution, and clear communication with customers.
Applicants should meet the specialized experience or education requirements outlined for the GS-05 level. Locations are in the CAS-Customer Account Services area, with post of duty at the selected location.
Qualifications
- Experience researching and reviewing records, documents or financial accounts for resolution.
- Experience resolving technical system and application problems or errors.
- Experience communicating with customers orally or in writing.
Skills
Education
Tools
Job description
IRS in Austin, Texas seeks a GS-05 Federal Taxpayer Services position focused on customer account services and technical support. The role emphasizes accuracy in records review, problem resolution, and clear communication with customers.
Applicants should meet the specialized experience or education requirements outlined for the GS-05 level. Locations are in the CAS-Customer Account Services area, with post of duty at the selected location.
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