Tax Processing & Accounts Specialist

Internal Revenue Service

Ogden (UT)

On-site

USD 48,000 - 62,000

Full time

8 days ago

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Job summary

Internal Revenue Service in Ogden, Utah seeks a Taxpayer Services Specialist within Submission Processing to support filing processing and account corrections. The role emphasizes researching tax information, reviewing documents, and using automated systems to resolve accounts and answer taxpayer inquiries.

Qualifications include one year of specialized experience at GS-04 or higher or 4 years of education above high school.

Qualifications

One year of specialized experience at a level of difficulty and responsibility equivalent to GS-04, researching online systems to determine correct course of action; reviewing and processing documents and utilizing automated systems to correct and adjust accounts.
GS-06: specialized experience includes analyzing and resolving problems, utilizing automated systems to correct and adjust accounts, computing basic interest and managing inventory, and responding to taxpayer inquiries.
GS-07: specialized experience includes interpreting tax and account information, applying regulations, coordinating with team, and coaching others.
TIME AFTER COMPETITIVE APPOINTMENT (TACA) and TIME IN GRADE (TIG) requirements apply as described in the Qualifications Standards.

Responsibilities

Researching and interpreting tax and account information to address issues and extract relevant facts.
Reviewing and processing documents and using automated systems to correct and adjust accounts.
Responding to taxpayer inquiries and helping resolve accounts and processing problems.