Senior Programs & Operations Supervisor

Internal Revenue Service; Ogden (UT); On-site; USD 70,000 - 100,000; Full time

Job summary

The Internal Revenue Service in Ogden, Utah is seeking a qualified manager to lead Taxpayer Services initiatives. This role requires demonstrated leadership, program oversight, and the ability to coordinate resources effectively within the agency.

Experience across public or private sectors is acceptable; a minimum of one year specialized experience at an appropriate level is required, with readiness to apply regulations and guidance to drive program objectives and improve service delivery.

Qualifications

• One year of specialized experience at a level equivalent to the next lower GS grade.
• Experience demonstrating management/leadership such as supervising teams and guiding projects.
• Experience applying regulations and official guidance to program development and implementation.
• Ability to interact diplomatically with internal and external customers.
• Experience preparing work plans, schedules, and training materials.

Job description

The Internal Revenue Service in Ogden, Utah is seeking a qualified manager to lead Taxpayer Services initiatives. This role requires demonstrated leadership, program oversight, and the ability to coordinate resources effectively within the agency.

Experience across public or private sectors is acceptable; a minimum of one year specialized experience at an appropriate level is required, with readiness to apply regulations and guidance to drive program objectives and improve service delivery.