Tax Processing & Accounts Specialist

Internal Revenue Service; Kansas City (MO); On-site; USD 45,000 - 75,000; Full time

Job summary

The Internal Revenue Service in Kansas City, MO is seeking applicants for GS-05 to GS-07 positions in Taxpayer Services. These roles involve researching tax information, processing documents, and resolving account issues to ensure accurate taxpayer records.

Candidates must have the appropriate specialized experience or education, and be prepared to follow federal regulations. Federal experience is not required, and the posting outlines time-in-grade and time-after-competitive-appointment

Qualifications

• One year of specialized experience at GS-04 level or education substitution.
• Experience researching online systems to determine actions.
• Reviewing and processing documents to correct accounts.
• Responding to taxpayer inquiries and resolving account issues.

Responsibilities

• Research and interpret tax information to address various issues.
• Analyze problems and use automated systems to correct and adjust accounts.
• Handle taxpayer inquiries and resolve delinquent tax issues.

Skills

Researching online tax systems

Document processing

Analyzing problems

Taxpayer inquiries

Automated systems

Education

4 years education above high school level

Job description

The Internal Revenue Service in Kansas City, MO is seeking applicants for GS-05 to GS-07 positions in Taxpayer Services. These roles involve researching tax information, processing documents, and resolving account issues to ensure accurate taxpayer records.

Candidates must have the appropriate specialized experience or education, and be prepared to follow federal regulations. Federal experience is not required, and the posting outlines time-in-grade and time-after-competitive-appointment