Tax Examining Technician

Internal Revenue Service; Kansas City (MO); On-site; USD 45,000 - 75,000; Full time

Job summary

The Internal Revenue Service in Kansas City, MO is seeking applicants for GS-05 to GS-07 positions in Taxpayer Services. These roles involve researching tax information, processing documents, and resolving account issues to ensure accurate taxpayer records.

Candidates must have the appropriate specialized experience or education, and be prepared to follow federal regulations. Federal experience is not required, and the posting outlines time-in-grade and time-after-competitive-appointment

Qualifications

• One year of specialized experience at GS-04 level or education substitution.
• Experience researching online systems to determine actions.
• Reviewing and processing documents to correct accounts.
• Responding to taxpayer inquiries and resolving account issues.

Responsibilities

• Research and interpret tax information to address various issues.
• Analyze problems and use automated systems to correct and adjust accounts.
• Handle taxpayer inquiries and resolve delinquent tax issues.

Skills

Researching online tax systems

Document processing

Analyzing problems

Taxpayer inquiries

Automated systems

Education

4 years education above high school level

Job description

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Submission Processing REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

GS-05 SPECIALIZED EXPERIENCE

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position:

• Researching online systems to determine the correct course of action;
• Reviewing and processing documents and utilizing automated systems to correct and adjust accounts.

OR

You may substitute education for specialized experience as follows: 4 years of education above high school level in any field of study from an accredited business, secretarial or technical school, junior college, college, or university.

GS-06 SPECIALIZED EXPERIENCE

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position must include:

• Performing multiple processing tasks involving researching tax information to extract relevant facts and/or missing/unclear accounting information.
• Analyzing and resolving problems, utilizing automated systems to correct and adjust accounts, computing basic interest and managing an inventory.
• Responding to taxpayer inquiries, resolving accounts, analyzing tax processing problems and secure payments of delinquent taxes.

GS-07 SPECIALIZED EXPERIENCE

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 level in the Federal service. Specialized experience for this position must include:

• Performing multiple processing tasks involving researching and interpreting tax and account information to address a variety of issues, past transactions, and extracting relevant facts and/or missing/unclear accounting information.
• Analyzing and resolving problems, utilizing automated systems to correct and adjust accounts, computing basic and/or complex interest, applying regulations, procedures, established guidelines and controlling/managing an inventory.
• Working and communicating with a team which may include coaching, reviewing work or sharing best practices.

AND

You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
• TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.