Tax Pro & Community Advocate — Retail TurboTax Expert

Intuit, Inc.; Palos Hills (IL); Sur place; USD 43 000 - 48 000; Plein temps

Avantages offerts par ce poste

401(k) Savings Plan with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided by Intuit

Employee Assistance Program

Discounts on Intuit products + freeTur

Free copy of TurboTax

Marketing support and collaboration

Résumé du poste

Intuit is seeking year-round TurboTax Retail Experts to assist customers at TurboTax Retail or Flagship locations across the United States. You will provide in-person tax preparation, advice, and software support, helping clients maximize refunds while building lasting local relationships.

The role emphasizes community engagement, local marketing, and a customer-first experience. You must reside in the United States and be comfortable working in a retail environment with a uniform.

Qualifications

• Active, unrestricted EA, CPA, or attorney license preferred.
• PTIN possession required by law to file taxes.
• Must hold or obtain related State licenses, certificates, permits, or bonds.
• Minimum of 3 years of paid experience filing 30+ federal/state 1040 returns per season using professional tax software.
• Familiarity with Circular 230.
• Must be onsite at a TurboTax location, 20+ hours/week, weekends included.

Responsabilités

• Provide hands-on tax advice and full preparation services for TurboTax customers.
• Conduct discovery sessions and tax reviews to optimize deductions and refunds.
• Deliver accurate tax solutions using government resources and professional tools.
• Create a superior customer experience and build trust for long-term relationships.
• Engage with local marketing efforts to grow TurboTax presence in the community.

Connaissances

EA/CPA/Attny license

PTIN

State licenses

1040 tax prep 30+ returns

Circular 230

Onsite availability 20h/wk

Bilingual (EN/SP)

Holistic tax advisory

Front-facing customer service

Uniform wear

Description du poste

Intuit is seeking year-round TurboTax Retail Experts to assist customers at TurboTax Retail or Flagship locations across the United States. You will provide in-person tax preparation, advice, and software support, helping clients maximize refunds while building lasting local relationships.

The role emphasizes community engagement, local marketing, and a customer-first experience. You must reside in the United States and be comfortable working in a retail environment with a uniform.