Tax Prep Assistant: Elevate Client Service & Returns

H&R Block, Inc.; Fayetteville (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

H&R Block, Inc. in Fayetteville, AR is seeking an entry-level Tax Interview Assistant to help with client intake, W-2 data entry, and initiating the tax process, while delivering friendly, accurate service.

You will assist in closing interviews by assembling the tax return, securing signatures, reviewing the finished product with the client, and completing bookkeeping procedures. Strong math and reading skills plus clear communication are essential for success.

Qualifications

• High school diploma or equivalent required.
• Reading and math skills required to begin and complete the tax interview.
• Ability to communicate effectively in person and on the phone.
• Experience with Windows-based computer programs is preferred.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program.
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.

Skills

Reading and math skills

Communication skills

Windows-based software

Attention to detail

Education

High school diploma or equivalent

Tools

Windows-based programs

Job description

H&R Block, Inc. in Fayetteville, AR is seeking an entry-level Tax Interview Assistant to help with client intake, W-2 data entry, and initiating the tax process, while delivering friendly, accurate service.

You will assist in closing interviews by assembling the tax return, securing signatures, reviewing the finished product with the client, and completing bookkeeping procedures. Strong math and reading skills plus clear communication are essential for success.