Tax Prep Assistant: Client-Focused Returns & Support

H&R Block, Inc.; Jackson (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

H&R Block, Inc. in Missouri is seeking an entry-level tax assistant to support the tax interview by entering client and W-2 information into the tax program, and to help assemble the tax return with care and accuracy.

This role focuses on delivering reliable service to our clients and building trust through every interaction. You will communicate effectively in person and on the phone, work with Windows-based software, and follow bookkeeping procedures to close interviews, while learning state

Qualifications

• High school diploma or equivalent required.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.
• Additional state and local requirements may apply.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program.
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.
• All other duties as assigned.

Skills

Reading and math skills

Communication skills

Windows-based programs

Education

High school diploma or equivalent

Tools

Windows-based computer programs

Job description

H&R Block, Inc. in Missouri is seeking an entry-level tax assistant to support the tax interview by entering client and W-2 information into the tax program, and to help assemble the tax return with care and accuracy.

This role focuses on delivering reliable service to our clients and building trust through every interaction. You will communicate effectively in person and on the phone, work with Windows-based software, and follow bookkeeping procedures to close interviews, while learning state