Tax Implementation Specialist

isolved; United States; In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

isolved HCM is seeking a Tax Implementation Specialist to join the Project Manager and Implementation Team. You will ensure new clients are set up to pay taxes correctly and that tax payments are made during transitions, enabling successful payroll processing.

As a functional expert, you will verify documentation, set up required items in the system, balance data, and ensure go-live readiness before clients begin processing payrolls, while upholding policies and delivering accurate tax handling.

Competenze

• Fluent English required.
• Technical understanding and capabilities.
• Attention to detail, teamwork, initiative driven.
• Excellent written and verbal skills.
• Passion for customer satisfaction.

Mansioni

• Review tax setup in isolved to ensure information is entered and set up correctly.
• Balance year-to-date tax information to ensure it is in balance.
• Escalate potential issues early to avoid delaying implementation.
• Verify current quarter payments and pull funds for these payments from the client, and mark the payments to be made in isolved.
• Verify Power of Attorney forms are filled out correctly and file them with the agencies.
• Verify Third Party Access has been received for all applicable agencies.
• Review and implement the Implementation Tax portion of the project to ensure success.
• Oversee and enforce company and departmental policies.

Conoscenze

Fluent English

Technical understanding

Attention to detail

Teamwork

Initiative

Written and verbal communication

Customer satisfaction

Descrizione del lavoro

Why Work Here

• isolved HCM delivers 40 years of industry experience daily to its 160,000+ "People Hero" customers
• Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global enterprise with locations in Colombia, Guatemala and Mexico
• isolved awarded top places to work in the USA 2023 and we are proud of our TOP employee engagement results in 2024
• Our People Heroes have rated us number one in vendor satisfaction within Sapient Insights Group's HR Systems Survey for two years in a row.
• isolved ranked top performer in SMB Payroll - 2023 Sapient Report

Tax Implementation Specialist will be responsible for assisting the Project Manager and Implementation Team with making sure new and acquired clients are set up correctly to pay taxes and to ensure any tax payments that need to be made are taken care of during the transition. As functional experts, they will ensure all documentation is received, all necessary items are set up in the system and everything is in balance before approving the client to go live and process payrolls.

Core Job Duties

• Review tax setup in isolved to ensure all information is entered and set up correctly
• Balance year to date tax information to make sure in balance
• Escalate potential issues early to resolve without affecting implementation timeline.
• Verify what current quarter payments haven't been made, pull funds for these payments from the client, and mark the payments to be made in isolved
• Verify Power of Attorney forms are filled out correctly and file them with the agencies
• Verify Third Party Access has been received for all applicable agencies
• Review and implement the Implementation Tax portion of the Implementation or Acquisition project to ensure the highest success
• Oversee and enforce company and departmental policies

Minimum Qualifications

• Fluent English is a must
• Technical understanding and capabilities
• Attention to detail, teamwork, initiative driven
• Excellent written and verbal skills
• Passion for customer satisfaction

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them everyday to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.