Tax Expert - Expert Center

Intuit; Gainesville (GA); On-site; USD 65,000 - 75,000; Full time

Job summary

Intuit is seeking highly motivated individuals to join our team as dedicated year-round TurboTax Local Service Experts at our TurboTax locations across the United States. You will perform full-service tax return preparation and offer expert tax advice to customers, both in-person and virtually, while working closely with a network of specialists to deliver comprehensive financial solutions.

As a TurboTax Local Service Expert, you will sit in customer meetings, absorb context, and ensure a shared

Qualifications

• Full-service tax return preparation.
• Provide expert tax advice and calculations.
• Collaborate with specialists across tax, bookkeeping, payroll, and advisory services.

Responsibilities

• Prepare and review tax returns for individuals.
• Provide tax guidance and software support to customers.
• Coordinate with a team of tax and advisory professionals to deliver complete financial care.

Skills

Tax preparation

Tax advisory

Customer service

Software support

On-site collaboration

Tools

TurboTax software

Job description

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products.

Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a