Tax Expert - Local

Intuit; Gainesville (GA); On-site; USD 48,000 - 72,000; Full time

Job summary

Intuit in the United States is hiring TurboTax Local Service Experts to work on-site at one of our TurboTax locations. You will serve as a trusted advisor, assisting customers with in-person and virtual tax needs while delivering full-service tax return preparation and software support.

You will collaborate with a broader team of specialists across business tax, bookkeeping, payroll and advisory services to ensure each customer’s complete financial picture is addressed in a unified, hands-on

Qualifications

• Experience in full-service tax return preparation.
• Ability to provide expert tax advice and software support.
• Collaborate with specialists to understand the customer’s complete financial picture.

Responsibilities

• Perform full-service tax return preparation for in-person and virtual clients.
• Provide expert tax advice and software support for TurboTax products.
• Coordinate with tax, bookkeeping, payroll, and advisory teams to deliver comprehensive service.

Skills

Tax knowledge

Client communication

On-site service

Tax software

Tools

TurboTax

Job description

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products.

Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a