Tax Compliance & Collections Officer

State of Vermont; Montpelier (VT); Presencial; USD 35 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

80% State paid medical premium and a (

Dental plan for employees and families

12 paid holidays

Resumo da oferta

State of Vermont in Montpelier seeks a Tax Collection Officer II to manage delinquent accounts, negotiate payment plans, and enforce tax obligations. You will advise taxpayers, determine liability, and take appropriate actions to ensure compliance, all within a collaborative government environment.

The role requires experience in debt collection or tax-related customer service, with opportunities for professional growth and competitive benefits.

Qualificações

• Two (2) years or more of experience in collection of debts, adjustment of claims, determination of financial responsibility, handling accounts receivable, negotiating, or investigation of financial background.
• Three (3) years of more of experience in tax preparation or relatable customer service experience.

Responsabilidades

• Pursue delinquent tax accounts through telephone, written correspondence, and in-person site visits.
• Negotiate, establish, and monitor formal payment agreements; evaluate settlement options; and waive penalties when authorized.
• Provide guidance to taxpayers regarding filing requirements, payment obligations, and steps to achieve compliance.
• Determine personal liability and initiate enforcement actions including liens, levies, garnishments, and offsets.
• Educate taxpayers and promote voluntary compliance to resolve delinquent tax matters.

Conhecimentos

Debt collection

Negotiation

Customer service

Financial analysis

Descrição da oferta de emprego

State of Vermont in Montpelier seeks a Tax Collection Officer II to manage delinquent accounts, negotiate payment plans, and enforce tax obligations. You will advise taxpayers, determine liability, and take appropriate actions to ensure compliance, all within a collaborative government environment.

The role requires experience in debt collection or tax-related customer service, with opportunities for professional growth and competitive benefits.