Tax Associate — In-Person Training & Client Impact

H&R Block, Inc.; Robbinsville Township (NJ); Presencial; USD 22.000 - 34.000; Jornada completa

Descripción de la vacante

H&R Block is seeking a Tax Associate for an in-person apprenticeship-style experience. You will review client tax situations, provide clear advice, and build trust with support from a Client Care Specialist and advanced technology.

Candidates should have completed the H&R Block Income Tax Course and demonstrate strong communication, problem-solving, and client-service skills. Flexible hours during tax season and a commitment to ongoing learning are expected.

Formación

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems as well as AI-based tools such as Copilot and ChatGPT
• High school diploma / GED / equivalent
• Bachelor's degree in accounting, finance, or a related field

Responsabilidades

• Partner with a dedicated Client Care Specialist who gathers client information, allowing you to focus on reviewing each client's tax situation and delivering a great experience
• Leverage advanced technology to prepare returns while you focus on reviewing results, ensuring accuracy, and providing personalized advice
• Use open-ended questions and active listening to understand client needs and identify tax savings opportunities
• Recommend relevant products and services based on client needs, questions, and unique situations
• Apply problem-solving skills to analyze client information and address questions with guidance and resources
• Continue building tax knowledge through ongoing training to grow your confidence and ability to serve clients effectively
• Build strong client relationships and support office goals through teamwork, collaboration, and a client-first approach

Descripción del empleo

H&R Block is seeking a Tax Associate for an in-person apprenticeship-style experience. You will review client tax situations, provide clear advice, and build trust with support from a Client Care Specialist and advanced technology.

Candidates should have completed the H&R Block Income Tax Course and demonstrate strong communication, problem-solving, and client-service skills. Flexible hours during tax season and a commitment to ongoing learning are expected.