Tax Associate — Guided Tax Prep & Customer Support

First Roles; Harvard (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

First Roles is seeking a highly motivated tax professional to help customers complete their taxes using Intuit TurboTax products. The role emphasizes clear communication, accurate tax preparation, and the ability to explain tax terms in simple language.

You will deliver expert guidance, support customers through the filing process, and contribute to delivering a positive brand experience as part of a team focused on prosperity for clients.

Job description

First Roles is seeking a highly motivated tax professional to help customers complete their taxes using Intuit TurboTax products. The role emphasizes clear communication, accurate tax preparation, and the ability to explain tax terms in simple language.

You will deliver expert guidance, support customers through the filing process, and contribute to delivering a positive brand experience as part of a team focused on prosperity for clients.