Tax Associate: Expert Tax Prep & Client Guidance

First Roles; Massachusetts; On-site; USD 55,000 - 75,000; Full time

Job summary

First Roles is seeking a motivated tax-preparation professional in the United States (Massachusetts) to assist customers with TurboTax-based tax filings. The role emphasizes accurate guidance, clear explanations of tax terms, and excellent customer communication to support our mission of helping customers complete their taxes efficiently.

Ideal candidates will bring proven TurboTax experience and strong communication skills to deliver high-quality customer service and tax expertise in a

Qualifications

• Has experience with tax preparation and TurboTax
• Able to explain tax terms clearly to customers

Responsibilities

• Guide customers through tax preparation using TurboTax
• Explain tax concepts and terms to customers
• Provide accurate and timely support to tax inquiries

Skills

Tax preparation

Communication skills

Job description

First Roles is seeking a motivated tax-preparation professional in the United States (Massachusetts) to assist customers with TurboTax-based tax filings. The role emphasizes accurate guidance, clear explanations of tax terms, and excellent customer communication to support our mission of helping customers complete their taxes efficiently.

Ideal candidates will bring proven TurboTax experience and strong communication skills to deliver high-quality customer service and tax expertise in a