Tax Pro & Customer Guidance Specialist

First Roles; Camden (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

First Roles is seeking a motivated tax professional to guide customers through their tax returns using Intuit TurboTax products. You will explain tax terms, provide expert guidance, and ensure accurate completion of taxes while delivering exceptional customer service.

This role emphasizes clear communication and tax accuracy in a fast-paced environment. Ideal candidates will have hands-on tax preparation experience and the ability to translate complex tax concepts into understandable language

Qualifications

• Tax preparation experience required.
• Strong communication skills to explain tax terms.

Responsibilities

• Assist customers with completing their taxes using TurboTax.
• Provide explanations of tax and technical terms to customers.
• Support customers with expert guidance to maximize tax outcomes.

Skills

Tax preparation experience

Excellent communication

Tools

TurboTax

Job description

First Roles is seeking a motivated tax professional to guide customers through their tax returns using Intuit TurboTax products. You will explain tax terms, provide expert guidance, and ensure accurate completion of taxes while delivering exceptional customer service.

This role emphasizes clear communication and tax accuracy in a fast-paced environment. Ideal candidates will have hands-on tax preparation experience and the ability to translate complex tax concepts into understandable language