Tax Administrative Assistant — Organized, Client‑Focused Support

Metrocrest Chamber; Addison (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

AFairchild, LLC is seeking a highly organized Tax Administrative Assistant to support the Tax Department and serve as the central point for client communications, document management, and workflow administration.

You will help move information, documents and communications efficiently through the tax engagement lifecycle using Karbon Practice Management, Truss Intake, CCH Axcess, DocuSign and Microsoft 365.

Qualifications

• Associate degree or equivalent required or preferred.
• 1–3 years administrative, tax, accounting or client-service experience preferred.
• Experience in CPA or professional-services environment preferred but not required.
• Experience with Karbon Practice Management or similar workflow software preferred.
• Experience with Truss Document Intake, secure portals or document-collection systems preferred.
• Experience with Wolters Kluwer CCH Axcess preferred.
• Proficiency with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint).
• Strong organization, time management and attention to detail.

Responsibilities

• Assemble, process and deliver tax returns via electronic and paper methods.
• Manage source-document scanning and client document routing.
• Assist with extensions, e-file acknowledgments, rejections and processing confirmations.
• Send engagement letters, organizers and other client documents.
• Manage Tax Administration mailbox and route communications to the team.
• Generate and monitor client requests, reminders and questionnaires.
• Maintain organized client files and retention information.
• Support scheduling, seasonal initiatives, and firm events.
• Organize and archive tax documents per firm procedures.
• Prepare client tax summaries, filing instructions and invoice packages.
• Coordinate documents received via mail, email, portals and in-person delivery.
• Respond to client questions about return status, billing, and filing requirements.
• Maintain project statuses, due dates, assignments and workflow records in firm systems.
• Assist clients with uploads, intake requests, e-signatures and other tech processes.
• Log and distribute IRS, state and local correspondence for review.
• Provide backup support for Front Desk and Billing Manager.

Skills

Administrative experience

Attention to detail

Communication skills

Time management

Multitasking

Microsoft 365 proficiency

Education

Associate degree or equivalent

Tools

Karbon Practice Management

Truss Document Intake

CCH Axcess

DocuSign

Microsoft 365

Job description

AFairchild, LLC is seeking a highly organized Tax Administrative Assistant to support the Tax Department and serve as the central point for client communications, document management, and workflow administration.

You will help move information, documents and communications efficiently through the tax engagement lifecycle using Karbon Practice Management, Truss Intake, CCH Axcess, DocuSign and Microsoft 365.