Tasting Room Manager

Siren Song Wines LLC.; Washington (District of Columbia); On-site; USD 25,000 - 44,000; Full time

Job summary

Siren Song Wines LLC in Chelan, Washington, is seeking a warm, charismatic Tasting Room Manager to lead our guest experiences in a destination winery setting.

You will supervise daily operations, train staff, coach the hospitality team, and grow wine club memberships while ensuring a polished, welcoming atmosphere and memorable visits for every guest.

Qualifications

• 3–5 years hospitality, tasting room, restaurant, or resort management experience preferred.
• Wine knowledge or willingness to learn quickly.
• Strong leadership and guest service skills.

Responsibilities

• Lead the daily operation of the tasting room and guest experience.

Skills

Hospitality leadership

Guest service

Team leadership

Job description

Job Description

Job Description

Tasting Room ManagerFull-Time | Chelan, WashingtonLive Where Others VacationThe OpportunityAt Siren Song Wines, hospitality is more than service — it’s creating unforgettable moments in one of the most beautiful destination wine regions in the Pacific Northwest.We are seeking a warm, charismatic, hospitality-driven Tasting Room Manager who loves people, notices details, remembers guests, and creates an atmosphere guests never want to leave. This role is ideal for someone who thrives on connection, team leadership, elevated guest experiences, and the energy of a destination winery overlooking the lake.This is not a corporate hospitality job. It’s an opportunity to build community, shape experiences, lead creatively, and enjoy an exceptional quality of life in Washington wine country.If you love hospitality, wine culture, culinary experiences, and the lifestyle of a resort destination, we’d love to meet you.

What You’ll Do

Create Exceptional Guest ExperiencesLead the daily operation of our tasting room and guest experienceCreate a welcoming, polished, energetic atmosphere for guestsEnsure every guest feels recognized, valued, and cared forBuild relationships with wine club members and repeat visitorsAnticipate guest needs and resolve concerns with grace and professionalismLead & Inspire the Hospitality TeamCoach, mentor, and motivate the tasting room teamSet the tone for hospitality, professionalism, and energyTrain staff on wine knowledge, service standards, and guest engagementAssist with scheduling, labor management, and team accountabilityDrive Wine Sales & Wine Club GrowthInspire enthusiasm for our wines, food program, and wine clubGuide guests through elevated tasting experiencesHelp grow wine club memberships and repeat visitationSupport merchandising and promotional initiativesOversee Daily OperationsManage opening/closing procedures and floor operationsEnsure service standards, cleanliness, and presentation excellenceUtilize POS systems, reservation systems, and wine club softwareMaintain smooth guest flow and efficient service pacing

Who You Are

You are someone who:Enjoys people and naturally creates connectionLoves hospitality and making people feel specialNotices details others missRemembers names, faces, and guest preferencesCreates atmosphere and energy wherever you goThrives in a fast-paced hospitality environmentLoves wine, food, music, and destination tourismWants to live and work in a beautiful lake and wine region

You are also

A strong communicator and team leaderCreative, resourceful, and proactiveCalm under pressureHighly organized and service-orientedProfessional, polished, and authentic

Why You’ll Love This Role

Live the Wine Country LifestyleSpend your days surrounded by vineyards, lake views, live music, culinary experiences, and a vibrant tourism community in Lake Chelan.Leadership with Creativity & IndependenceYou’ll have the autonomy to shape guest experiences, influence culture, and bring new ideas to life.Meaningful HospitalityYou’ll create memorable experiences for guests celebrating vacations, anniversaries, birthdays, and special moments.Growth OpportunityBe part of a growing hospitality and wine brand with opportunities for professional advancement and creative contribution.A Place People Love to VisitWork in an environment guests are excited to experience — where hospitality, wine, scenery, and atmosphere come together.

Qualifications

3–5 years hospitality, tasting room, restaurant, or resort management experience preferredWine knowledge or willingness to learn quicklyStrong leadership and guest service skillsExperience with POS and reservation systems preferredAbility to work evenings, weekends, and holidays as needed

Compensation

Commensurate with experience (3-5 years minimum) Hourly + Tips + Benefits