Task Order Program Manager

Foxhole Technology; North Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Foxhole Technology is seeking a Task Order Program Manager to lead a large-scale enterprise IT services program supporting development, administration, maintenance, and modernization of mission-critical application systems.

The Program Manager will oversee a multidisciplinary team delivering cybersecurity, system lifecycle management, data center operations, network infrastructure, and user support for 100–200 personnel, ensuring technical delivery and customer satisfaction.

Qualifications

• Active Secret clearance.
• PMI PMP or PgMP certification.
• 7+ years of IT/program management experience in the past 10 years.
• 5+ years planning and executing complex IT projects with minimal government direction.
• Experience with large, complex IT service delivery environments.

Responsibilities

• Serve as the contractor’s single point of contact with government leadership for delivery matters.
• Provide leadership for TO performance, service delivery, and execution for 100–200 personnel.
• Lead program transition activities, onboarding, and continuity of services.
• Establish and enforce work standards, processes, and performance expectations.
• Plan, assign, and manage contractor resources, schedules, and priorities.
• Monitor performance, resolve issues, and implement corrective actions.
• Communicate policies, objectives, and goals to team and subcontractors.
• Develop and maintain program management plans.
• Prepare monthly status reports and performance updates.
• Facilitate technical and project meetings.
• Manage risks, issues, dependencies, and action items.
• Ensure quality control and continuous improvement of program performance.

Skills

Program management

Leadership

IT service delivery

Job description

Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise – across the organization and around the world.

Foxhole Technology is seeking a Task Order Program Manager to lead a large-scale enterprise IT services program supporting the development, administration, maintenance, and modernization of mission-critical application systems. The Program Manager will oversee a multidisciplinary team delivering comprehensive IT services, including cybersecurity, system lifecycle management, information management across on-premises and cloud environments, data center operations, network infrastructure, telecommunications, software and hardware management, software development, data science and engineering, service desk operations, and end-user support.

The Program Manager will serve as the primary contractor point of contact and provide strategic leadership to ensure successful program execution, technical delivery, and customer satisfaction. This role requires a proven leader capable of managing complex IT operations, aligning resources with mission priorities, and driving successful outcomes within a highly dynamic environment.

Responsibilities

• Serve as the contractor’s single point of contact and authorized interface with government leadership for operational, technical, and program delivery matters.
• Provide overall leadership and accountability for task order (TO) performance, service delivery, and execution of a large-scale program supporting 100–200 personnel.
• Lead program transition activities, ensuring effective onboarding, knowledge transfer, operational readiness, and continuity of services.
• Establish, communicate, and enforce work standards, processes, and performance expectations across contractor personnel and subcontractors.
• Plan, assign, and manage contractor resources, schedules, and priorities to meet mission objectives and contractual requirements.
• Monitor performance, identify and resolve issues, and implement corrective actions to maintain service quality and delivery commitments.
• Communicate organizational policies, objectives, priorities, and goals to team members and subcontractor personnel.
• Developing and maintaining program management plans
• Preparing monthly status reports and performance updates
• Facilitating technical and project meetings
• Managing risks, issues, dependencies, and action items
• Ensuring quality control and continuous improvement of program performance
• Active Secret security clearance.
• Active Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
• Minimum of seven (7) years of experience within the past ten (10) years leading and delivering IT and mission support services as a Program Manager or Project Manager.
• Minimum of five (5) years of recent experience planning and executing complex IT projects and technical activities with minimal government direction and oversight.
• Demonstrated experience managing large, complex IT service delivery environments and cross-functional technical teams.

Desired Qualifications

• Active DoD 8570.01 IAT Level I or higher certification
• One or more infrastructure-related technical certifications.
• Experience supporting federal government enterprise IT programs and mission-critical systems.