Task Manager: Tech Team Lead & Operations Leader

BTI; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Business Technology Integrators (BTI) seeks a Task Manager to oversee daily operations, coordinate BTI staff with Government Task Monitors, and ensure delivery against performance standards.

The role requires a Bachelor’s degree and 4+ years of technical team leadership, with experience in managing staff, customer relationships, and enterprise IT operations. ITIL or CAPM certification is preferred.

Qualifications

• Bachelor's degree required in IT, management, or related field.
• Minimum 4 years of technical team leadership experience.
• Experience managing technical staff, customer relationships, and operational support activities.
• Experience supporting enterprise IT infrastructure operations.

Responsibilities

• Provide day-to-day operational oversight of assigned task areas and BTI personnel.
• Serve as the primary point of contact between Government Task Monitors and BTI staff.
• Plan workload, develop employees, manage performance, coordinate resources, identify risks, and report status.
• Ensure operational continuity while supporting customer requirements and mission objectives.

Skills

Team leadership

Customer relationships

Operational support activities

Workload planning

Risk identification

Performance management

Education

Bachelor's degree in Information Technology or related discipline

Tools

ITIL Foundation

CAPM

Job description

Business Technology Integrators (BTI) seeks a Task Manager to oversee daily operations, coordinate BTI staff with Government Task Monitors, and ensure delivery against performance standards.

The role requires a Bachelor’s degree and 4+ years of technical team leadership, with experience in managing staff, customer relationships, and enterprise IT operations. ITIL or CAPM certification is preferred.