Task Manager 3

International Executive Service Corps; Washington (District of Columbia); Hybrid; USD 110,000 - 160,000; Full time

Job summary

NuAxis, a federal IT solutions provider, seeks a Task Manager 3 to lead infrastructure and network support teams. The role emphasizes people leadership, client engagement, staffing, project management, and quality control for enterprise operations.

The ideal candidate brings extensive experience in network operations, security, and staff development, with a track record of delivering on complex government projects in a fast-paced environment.

Qualifications

• 8 years of experience supporting complex network operations and security.
• 5 years identifying hardware/software alternatives and cost/benefit analysis.
• 4 years in client relations resolving contract and personnel issues.
• 4 years leading a technical team of at least 5 staff.
• 3 years establishing processes for task or project management.
• 3 years providing performance appraisal and feedback.
• 3 years recruiting and staffing coordination for tasks.

Responsibilities

• Establish and improve processes to manage infrastructure tasks and projects.
• Support performance appraisals, feedback, training needs, and staff development.
• Recruit, interview, and coordinate technical staff for task execution.
• Maintain client relationships and assist in contract and personnel issues.
• Lead infrastructure and network teams, including security administration.
• Plan work, control projects, monitor progress, and report status.
• Prepare technical specs and guide staff on deliverables.
• Develop work standards and review team outputs for quality.
• Evaluate hardware/software alternatives and provide cost/benefit recommendations.
• Support complex network operations, including installs, testing, optimization, and maintenance.

Skills

Network operations

Leadership

Client relations

Project management

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Task Manager 3 for a Full-Time position

Job Summary

The Task Manager 3 leads infrastructure and network support teams responsible for complex enterprise network operations, security, server services, and communications. The role combines people leadership, client engagement, staffing, project/task management, technical evaluation, and quality control.

Key Responsibilities

• Establish and improve processes used to manage infrastructure tasks and projects.
• Support performance appraisals, employee feedback, training-needs assessment, and staff skill development.
• Recruit, identify, interview, select, and coordinate technical staff for task execution.
• Maintain client relationships and assist in resolving contract, development, and personnel issues.
• Lead infrastructure and network support teams, including staff responsible for network management and security administration.
• Plan work, control projects, monitor progress, and provide status reporting.
• Prepare technical specifications and guide staff in developing technical deliverables.
• Develop work standards, evaluate staff performance, and review team products to ensure quality before delivery.
• Evaluate hardware, software, and system-configuration alternatives through feasibility and cost/benefit analysis and prepare recommendations.
• Support complex network operations, including network/server software installation and testing, troubleshooting, server optimization, network security implementation, and maintenance of network communications links.

Requirements

• 8 years of experience supporting complex network operations, including end-user assistance, network and server software installation/testing, network troubleshooting/testing, network server maintenance and optimization, network security protocols, and network communications links.
• 5 years of experience identifying alternatives for new hardware, software, and system-configuration approaches; determining feasibility; performing cost/benefit analysis; and developing final recommendations.
• 4 years of experience in client relations, working closely with clients to resolve contract, development, and personnel issues.
• 4 years of experience primarily as a technical team leader of at least 5 infrastructure/network support staff engaged in network management, including security administration.
• 3 years of experience establishing processes to support task or project management.
• 3 years of experience providing performance appraisal and employee feedback support.
• 3 years of experience assessing employee training needs and assisting employees in skill development.
• 3 years of experience recruiting, identifying, interviewing, and selecting technical staff and coordinating staffing for task execution.

Our Profile:

We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

#NAI #DICE