Project Manager

NuAxis Innovations; Washington (District of Columbia); On-site; USD 110,000 - 165,000; Full time

Job summary

NuAxis Innovations in Washington, DC is seeking a seasoned Project Manager to lead complex infrastructure support engagements, coordinate multiple concurrent tasks, manage client relationships, staffing, budgeting, and performance metrics.

The role requires deep enterprise infrastructure and network-security knowledge, including COOP programs, server hardware, UNIX/Linux and Windows administration, firewall and SAN/NAS support, and on-site leadership.

Qualifications

• 6+ years in client relations and resolving contract, development, and personnel issues.
• 5+ years developing performance metrics for staffing, requirements matching and hiring.
• 5+ years managing infrastructure support contracts with team sizes, recruitment, and supervision.
• 5+ years managing multi-task infrastructure contracts including planning, budgeting, staffing, and control.
• 5+ years with server hardware installation/repair; UNIX/Linux and Windows administration; enterprise firewall, routers/switches; SAN/NAS.
• 5+ years managing COOP requirements and programs (risk management, facilities, testing, training).
• 5+ years maintaining and upgrading local and wide area networks, including security protocols.

Responsibilities

• Manage contracts with multiple concurrent task assignments.
• Plan, budget, staff, monitor, and control contract performance.
• Develop performance metrics to analyze staffing and hiring.
• Manage client relationships and resolve contract and personnel issues.
• Oversee recruitment, development, supervision, and salary administration.
• Manage help desk and infrastructure support operations for large teams.
• Provide on-site decision-making authority as required.
• Oversee enterprise server, OS, firewall, router/switch, telecommunications, SAN, NAS support.
• Oversee COOP programs: risk assessments, alternate facilities, testing, training, exercises.
• Oversee network operations and security administration.

Skills

Client relations

Performance metrics

Infrastructure management

Network security

COOP planning

Staffing

Budgeting

Help desk management

Server administration

Tools

UNIX/Linux

Windows Server

Firewall

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Project Manager for a Full-Time position.

Job Summary

The Project Manager is responsible for leading complex infrastructure support engagements involving multiple concurrent tasks, large technical teams, client relationships, staffing, budgeting, performance management, and continuity-of-operations requirements. The role combines contract and personnel management with substantial enterprise infrastructure and network-security knowledge.

Key Responsibilities

• Manage complex infrastructure support contracts composed of multiple separate and concurrent task assignments.
• Plan, budget, staff, monitor, and control individual task assignments and overall contract performance.
• Develop and use performance metrics to analyze staffing, requirements matching, and hiring.
• Manage client relationships and resolve contract, development, and personnel issues.
• Oversee recruitment, hiring, development, supervision, performance management, and salary administration activities.
• Manage help desk and infrastructure support operations, including large teams of technical employees.
• Provide on-site corporate decision-making authority as required.
• Oversee enterprise server, operating system, firewall, router, switch, telecommunications, SAN, and NAS support activities.
• Manage continuity of operations (COOP) programs, including risk assessment, alternate operating facilities, planning documents, testing, training, and exercises.
• Oversee the operation, maintenance, enhancement, and security of local and wide area networks.
• Ensure effective administration of network security protocols and applications.

Requirements

• 6 years of experience in client relations, working closely with clients to resolve contract, development, and personnel issues.
• 5 years of experience developing performance metrics that provide detailed analyses of staffing, requirements matching, and hiring.
• 5 years of experience managing infrastructure support contracts, including at least 1 year managing a minimum of 50 employees, with full responsibility for recruitment, hiring, development, and supervision.
• 5 years of experience managing infrastructure support contracts composed of multiple separate and concurrent tasks, including planning, budgeting, staffing, and control of each task assignment.
• 5 years of experience with server hardware installation and repair; UNIX/Linux and Windows installation and administration; enterprise firewall support; router and switch support; telecommunications; and SAN/NAS support and administration.
• 5 years of experience managing continuity of operations (COOP) requirements and programs, including risk management, alternate operating facilities, COOP planning documents, testing, training, and exercise programs.
• 5 years of experience administering current and evolving technologies used to operate, maintain, and enhance local and wide area networks.
• 5 years of experience building and maintaining complex networks.
• 5 years of experience administering network security protocols and applications.
• 3 years of experience in salary administration.
• 3 years of experience with corporate on-site decision-making authority.
• 3 years of experience managing help desk contracts, including at least 1 year managing a minimum of 50 employees, with full responsibility for recruitment, hiring, development, and supervision.

Our Profile

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

#NAI #DICE