Targeted Case Manager I

BrightView; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider, BrightView Health, is seeking a compassionate Targeted Case Manager I to assist in addiction treatment. In this role, you will support patients through assessments, resource referrals, and care coordination. Candidates should possess a Bachelor's Degree in a related field and have strong communication and problem-solving skills, with a focus on empathy in supporting recovery. A robust benefits package and competitive compensation are offered, along with professional growth opportunities.

Benefits

PTO (Paid Time Off)

401k program with employer match

Company sponsored training and certification opportunities

Full comprehensive benefits package

Tuition Reimbursement after 1 year

Qualifications

• 1 year of experience working with adults in a human service setting is required.
• Prior experience with harm reduction is preferred.

Responsibilities

• Conduct patient assessments and develop individualized action plans.
• Refer patients to resources and monitor their progress.
• Complete detailed reports and documentation for case management.

Skills

Excellent verbal communication

Excellent written communication

Empathy

Problem-solving

Team player

Adaptability

Technological capability

Education

Bachelor's Degree in a related Behavioral Science field

Tools

MS Office

Job description

Overview

Are you a compassionate individual ready to kickstart your career in addiction treatment? BrightView Health is seeking proactive and empathetic individuals to join our team as Targeted Case Manager I.

Targeted Case Manager I is an entry-level case management position in the specialty of Substance Use Disorder (SUD), focused on building confidence in the provisioning of case management services for

BrightView’s patients.

Responsibilities

PATIENT ASSESSMENT AND PLANNING:

• Assess patient eligibility for specific service needs.
• Develop individualized integrated action plans for each patient.
• Evaluate effectiveness of recommended services and adjust recommendations as needed.

RESOURCE REFERRAL AND MONITORING:

• Refer and connect patients and families with available resources.
• Monitor adherence to recommendations and follow up accordingly.
• Assist patients in accessing appropriate medical, social, education, and employment resources.

DOCUMENTATION AND REPORTING:

• Complete detailed reports on needs assessment and case management activities.
• Ensure timely and comprehensive input of all necessary case management data into the electronic patient health record.
• Ensure timely and accurate completion of documentation, meeting assessment and treatment plan completion expectation deadlines.

PATIENT SUPPORT AND COORDINATION:

• Provide crisis and de-escalation techniques.
• Ensure patients have reliable, consistent transportation to BrightView and other care providers.
• Coordinate patient care with other BrightView team members.

PROFESSIONAL DEVELOPMENT AND COMPLIANCE:

• Attend required meetings, including individual and group supervision, treatment team meetings, and quarterly in-service.
• Adhere to all necessary regulatory and company requirements in documentation and evaluation.
• Participate in TCM audit, meeting assessment and treatment plan completion expectation deadlines, and ensuring appropriate grammar and use of technical/medical terminology.

KNOWLEDGE SKILLS, AND ABILITIES

• Excellent verbal and written communication skills
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
• Competent at working with a diverse population of colleagues and patients
• Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
• Team-player, able to work collaboratively in a multidisciplinary healthcare environment
• Adaptable and agile within a dynamic work environment
• Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
• Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
• Familiarity with HIPAA and 42-CFR Part 2 desired
• Prior experience with harm reduction a plus

Qualifications

EXPERIENCE

Required: 1 year of experience working with adults in a human service setting.Preferred: Prior experience with harm reduction.EDUCATION:Required: Bachelors Degree in a related Behavioral Science field. BENEFITS AND PERKS:

• PTO (Paid Time Off)
• Immediately vested and eligible in 401kprogram with employer match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!