Target Operating Model Lead - Operational Risk (Contract)

HighSpring India LLP; United States; Remote; USD 248,000 - 372,000; Full time

Job summary

HighSpring India LLP seeks a senior, hands-on Target Operating Model lead to assess the current Operational Risk organization, design a future-state operating model, and develop a driver-based staffing estimate for a short-term engagement.

The consultant will independently lead stakeholder discussions, perform analysis, and deliver practical, defensible deliverables within ~1.5 months, working remotely across global teams.

Qualifications

• 10+ years in management consulting, business transformation, or operational risk.
• 5+ years designing Target Operating Models.
• Experience with current state assessments and future state operating models.
• 5+ years org-design experience: structures, roles, spans of control, governance, capabilities.
• 5+ years workforce and capacity modelling, workload drivers, FTE estimation.

Responsibilities

• Analyze current roles, staffing, layers, and spans of control in Operations risk functions.
• Inventory responsibilities across first and second lines of defense within operations.
• Interview leaders and staff to understand priorities and workload for informed patterns.
• Define ownership, accountability, and escalation paths across Operations and Operational Risk.
• Translate outcomes and capabilities into future-state org design requirements and workload drivers.

Skills

Management Consulting

Target Operating Model

Organizational Design

Operational Risk

Stakeholder Facilitation

Workload Modelling

Independent Working

Job description

Job Title: Target Operating Model Lead - Operational Risk

Contract Duration: 1.5 months

Shift Coverage: 2 to 11 pm IST

Job mode :- Remote

Summary:

We are seeking a senior, hands‑on Target Operating Model professional to assess the current

Operational Risk organization, design the future‑state operating model, and develop a driver‑based

organization and staffing estimate. The consultant should be able to independently lead stakeholder

discussions, perform detailed analysis, and develop practical and defensible deliverables within a short‑term engagement.

Responsibilities:

• Analyze existing roles, skills, staffing levels, organizational layers and spans of control across Operations risk functions
• Inventory high-level responsibilities and risk activities performed across the first and second lines of defense within operations
• Interview select operations risk leaders and team members to understand priorities, workload and effort of existing functions and select activities to inform current operating patterns
• Assess how staffing capacity is allocated across ad hoc and recurring responsibilities (incl. overlap / duplicative efforts)
• Establish top‑down business and risk outcomes for Operations
• Define the critical activities required to deliver each targeted outcome
• Establish first‑line and second‑line ownership and accountability across Operations and Operational Risk
• Map decision rights, responsibilities, escalation paths and handoffs across the lines of defense
• Define the skills, capabilities and experience required to deliver each outcome effectively
• Translate targeted outcomes, responsibilities and capabilities into future‑state organizational design requirements
• Translate target risk outcomes and responsibilities into role‑based activities and workload drivers
• Define measurable sizing drivers based on processes, teams, risks, controls, issues and oversight requirements
• Develop an estimation model that converts workload drivers into capacity requirements by role and function
• Allocate target capacity across priority risk activities and expected outcomes for the first and second lines of defense.

Expected Outcomes:

• Clear view of current organizational structure, staffing deployment, workload and capability mix
• Identified opportunities to eliminate duplication, clarify ownership and rebalance capacity toward priority outcomes
• Clearly defined business and risk outcomes that anchor the future‑state operating model
• Clear first‑and second-line accountability, decision rights and handoffs for delivering each outcome
• Defined organizational and capability requirements to inform the target structure, roles and staffing model
• Transparent, driver‑based estimation model linking capacity requirements to target risk outcomes
• Outcome‑aligned capacity allocation that addresses coverage gaps, duplication and priority risk areas

Must Have Skills:

• 10+ years of experience in management consulting, business transformation, organization design, Operational Risk, or related areas.
• At least 5 years of hands‑on experience designing Target Operating Models.
• Demonstrated experience conducting current state assessments and developing future state operating models.
• 5+ years of strong organization‑design experience, covering organizational structures, roles, layers, spans of control, governance, and capability requirements.
• 5+ years of proven workforce and capacity modelling experience, including workload drivers, activity volumes, effort assumptions, utilization, role‑based demand, and FTE estimation.
• Strong understanding of Operational Risk and first‑line and second‑line responsibilities.
• Experience defining accountability models, decision rights, governance structures, escalation paths, responsibilities, and organizational handoffs.
• Strong stakeholder‑interviewing and workshop facilitation skills, including experience working with senior risk and operations leaders.
• Ability to work independently and deliver within a compressed engagement timeline.