Taproom Beertender & Guest Experience Lead

Alvarado Street Brewery; Salinas (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Discounts on beer

Discounts on merchandise and food/bev

Job summary

Alvarado Street Brewery's Salinas Tasting Room seeks a Beertender to deliver exceptional guest service, educate guests on our beer offerings and brand history, and maintain a clean, organized taproom.

In this fast-paced, hourly role, you will greet patrons, handle transactions, promote beer and merchandise, and ensure responsible service. Evening and weekend availability, plus a friendly, bilingual approach, are highly valued.

Qualifications

• High school diploma, GED, or equivalent.
• Cash handling experience and money accuracy.
• Excellent guest service and conflict resolution abilities.
• Ability to work evenings, weekends, and holidays.
• TIPS certification and bilingual English/Spanish preferred.
• Understanding of, and experience with, the cleaning and maintenance of a direct draw beer system.

Responsibilities

• Deliver exceptional customer service to all patrons.
• Greet customers promptly and courteously and educate guests on beer offerings.
• Handle transactions accurately and promote beer and merchandise.
• Set up, close down, and maintain a clean taproom daily.
• Monitor safety, ensure legal drinking age, and manage guest behavior.

Skills

Cash handling

Guest service

Conflict resolution

Communication

Problem solving

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Alvarado Street Brewery's Salinas Tasting Room seeks a Beertender to deliver exceptional guest service, educate guests on our beer offerings and brand history, and maintain a clean, organized taproom.

In this fast-paced, hourly role, you will greet patrons, handle transactions, promote beer and merchandise, and ensure responsible service. Evening and weekend availability, plus a friendly, bilingual approach, are highly valued.