Guest Experience Host at Craft Beer Bistro

Alvarado Street Brewery; Carmel-by-the-Sea (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Complimentary beer

Discounts on food and beverages

Job summary

Alvarado Street Brewery is seeking a friendly host/hostess for our Carmel Bistro. This hourly role greets guests, manages entrance seating, and supports dining room operations to deliver an exceptional dining experience on a fast-paced, guest-focused team.

You will coordinate seating, answer questions about menu items, handle reservations, and assist with phone inquiries while maintaining a high standard of service and hospitality. Must be upbeat and team-oriented.

Qualifications

• High school diploma or equivalent required.
• Ability to oversee seating and guest flow efficiently.
• Strong communication and teamwork skills.
• Positive attitude and customer-focused service.
• ServSafe certification if handling food.
• 6 months in a full-service restaurant preferred.
• Able to work a variety of shifts.

Responsibilities

• Greet guests as they enter and manage entrance seating.
• Oversee and assist in maintaining cleanliness of the outlet.
• Answer phone, provide information, and give directions.
• Manage waiting list and escort guests to tables.
• Schedule reservations and communicate seating plans with staff.
• Take beverage orders and service drinks when needed.
• Brief bussers on table settings and setup differences.
• Resolve guest issues in collaboration with management.

Skills

Guest service

Communication skills

Teamwork

Customer focus

Professional demeanor

Fast-paced environment

Education

High school diploma or equivalent

Job description

Alvarado Street Brewery is seeking a friendly host/hostess for our Carmel Bistro. This hourly role greets guests, manages entrance seating, and supports dining room operations to deliver an exceptional dining experience on a fast-paced, guest-focused team.

You will coordinate seating, answer questions about menu items, handle reservations, and assist with phone inquiries while maintaining a high standard of service and hospitality. Must be upbeat and team-oriented.