TAP Sports Bar Host - MGM Springfield

MGM Resorts International; Springfield (MO); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Wellness programs

Hotel and dining discounts

Free employee meals

Free parking

Career development opportunities

Job summary

MGM Resorts International in Springfield, MA seeks a Host Person for the TAP Sports Bar to warmly greet guests, manage reservations, and keep the dining area organized and welcoming. The role emphasizes outstanding guest service in a fast-paced entertainment setting.

This part-time position requires 2+ years of dining host experience, excellent communication, and a dedication to guest satisfaction. Perks include wellness programs, hotel/dining discounts, free employee meals, and complimentary

Qualifications

• 2+ years of experience in a restaurant as a dining host.
• Strong communication skills and a passion for guest service.
• Ability to manage reservations and maintain accurate guest counts.

Responsibilities

• Greet guests promptly and courteously as they enter the restaurant.
• Manage reservations and maintain an accurate count using the reservation book.
• Relay guest needs to management and the kitchen; communicate with Restaurant Reservations on special requests.
• Maintain knowledge of daily activities, table setups, and restaurant hours; ensure menus are current.
• Frequently check on guests waiting to be seated and ensure their tables are being prepared.
• Ensure cleanliness and organization of assigned work areas and forward phones to voicemail at shift end.
• Assist food servers, bus persons, and food service runners as needed.

Skills

Customer service

Communication

Reservation management

Team player

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Host Person at the TAP Sports Bar, you’ll greet guests promptly, manage reservations, and maintain cleanliness and organization in the restaurant. If you have 2+ years of experience in a dining host role, strong communication skills, and a passion for providing exceptional customer service,

THE STARTING RATE:

$18.40 per hour

THE DAY-TO-DAY:

• Greet guests promptly and courteously as they enter the restaurant.
• Manage reservations and maintain an accurate count using the reservation book.
• Communicate with Restaurant Reservations regarding special orders and requests, and relay guest needs to management and the kitchen.
• Maintain knowledge of daily activities, table setups, and restaurant hours, ensuring menus are current and in good condition.
• Frequently check on guests waiting to be seated, assuring them that their tables are being prepared.
• Ensure cleanliness and organization of assigned work areas, shutting down the podium and forwarding phones to voice-mail at the end of the shift.
• Assist food servers, bus persons, and food service runners as needed.

THE IDEAL CANDIDATE:

• Able to work varied shifts, to include weekends and holidays. Schedule will mostly be nights on a part-time basis between 16-24 hours per week
• 2+ years of prior experience in a restaurant as a dining host is preferred

THE PERKS & BENEFITS:

• Prioritize your wellness, access programs crafted to nurture your mental and physical health.
• Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
• Savor delicious meals for free in our employee dining room.
• Park with ease—whether you’re on or off shift, it’s free!
• Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14096

Pay Rate

The rate for this role is:

$18.40

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.