TAP Installation Operations Manager

CALIBRE Systems, Inc.; Savannah (GA); On-site; USD 39,000 - 52,000; Full time

Job summary

CALIBRE Systems, Inc. is seeking a Contract Installation Manager (CIM) to support the Army Transition Assistance Program (TAP) at an assigned military installation.

The CIM serves as the primary contractor representative on site, overseeing TAP operations and coordinating with Government personnel, command leadership, and community stakeholders. The successful candidate will lead installation-level operations, supervise staff, monitor performance, ensure compliance with Army TAP requirements and

Responsibilities

• Manage daily TAP Center operations, staffing, scheduling, and service delivery.
• Serve as principal contractor point of contact for Government personnel and stakeholders.
• Coordinate workshops, counseling sessions, financial counseling, Capstone activities, hiring events, and other transition support services.
• Ensure services follow approved curriculum, Army policies, performance standards, class-size requirements, and customer service expectations.
• Supervise counselors and liaison personnel, including workload assignments, leave coverage, training compliance, and local performance management.
• Monitor and validate attendance records, participant appointments, customer feedback, data entry, case documentation, and site-level reporting requirements.
• Provide weekly operational updates to Regional Leadership regarding accomplishments, staffing status, upcoming activities, risks, corrective actions, and resource needs.
• Identify and resolve site-level issues involving facilities, equipment, Government-furnished property, systems access, scheduling, and stakeholder coordination.
• Support hiring, onboarding, CAC and badging activities, network access requirements, and local knowledge transfer efforts.
• Perform Transition Counselor and/or facilitator duties as needed to maintain service continuity and awareness of Soldier needs.

Job description

CALIBRE Systems, Inc. is seeking a Contract Installation Manager (CIM) to support the Army Transition Assistance Program (TAP) at an assigned military installation.

The CIM serves as the primary contractor representative on site, overseeing TAP operations and coordinating with Government personnel, command leadership, and community stakeholders. The successful candidate will lead installation-level operations, supervise staff, monitor performance, ensure compliance with Army TAP requirements and