Tanger Ambassador - Deer Park

Tanger Inc.; Deer Park (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive salary

401(k) match

Voluntary Benefits

Team Member Discounts

And more…

Job summary

Tanger, a premier owner and operator of outlet and open-air centers, is seeking a part-time Tanger Ambassador in Deer Park, OH. This role involves connecting with shoppers through events and marketing partnerships, educating them on Tanger benefits, and driving brand loyalty as a friendly, on-site representative.

You will work independently and with the marketing team, attend virtual or in-person sessions, hand out samples and coupons, capture feedback, and help with on-site marketing events,

Qualifications

• Excellent customer service and communication skills.
• Able to engage shoppers at events and promotions.
• Comfort with using mobile apps and digital loyalty programs.
• Strong appearance and brand representation.

Responsibilities

• Attend Tanger virtual or in-person sessions, webinars, or meetings to enhance knowledge and skills as a brand ambassador.
• Engage and proactively assist all guests across the center, driving consumer awareness, providing a consistent brand voice, and creating a fun welcoming atmosphere.
• Develop and maintain expert knowledge of all center store locations, amenities, local and national programs, promotional offers, and event details.
• Prepare and hand out samples, coupons, and product information; distribute marketing materials.
• Capture and recap promotional events via photos, video, audio, etc.
• Represent Tanger by actively participating in on-site and off-site marketing events.

Skills

Customer service

Event coordination

Brand ambassador

Mobility app savvy

Tools

Mobile app literacy

Job description

About the Company

At Tanger, our mission is to create shopping destinations thatentertain,inspire, andbring our communities together. Guided by our vision tolead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers.

We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—webuild trust,challenge the status quo,win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen.

Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together.

About the Role

In our continued mission to create shopping destinations thatentertain,inspire, andbring communities together, Tanger is seeking a

Tanger Ambassador - Deer Park

This role offers the opportunity to work both independently and collaboratively,

supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.

About the Tanger Perks:

• Competitive salary
• 401(k) match
• Voluntary Benefits
• Team Member Discounts
• And more…

How can you contribute to what we do?

The Tanger Ambassador’s primary responsibilities include connecting with shoppers through shopping center events and marketing partnerships programs as a knowledgeable Tanger Brand representative, educating and incentivizing shoppers on all Tanger benefits to drive brand loyalty, and supporting center marketing and operational initiatives.

***This is a Part Time Position***

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Maintain a polished and professional appearance that aligns with our brand image.
• Attend Tanger virtual or in-person sessions, webinars, or meetings to enhance knowledge and skills as a brand ambassador.
• Engage and proactively assist all guests across the center as assigned, driving consumer awareness, providing a consistent brand voice, and creating a fun welcoming atmosphere.
• Develop and maintain expert knowledge of all center store locations, amenities, local and national programs, promotional offers, and event details in order to answer questions and provide superior customer service to Tanger’s shoppers and retailers.
• Prepare and hand out samples, coupons, and product information. Distribute these marketing and promotional materials to shoppers.
• Collect and record customer feedback and information as needed internally and for client relations.
• Use expert mobile technology skills to educate all shoppers on TangerClub benefits and opportunities for additional savings, sales, contests, events, and loyalty perks via the Tanger Mobile App. Assist new customers in signing up for TangerClub and any help needed with the Mobile App.
• Represent Tanger by actively participating in on-site and off-site marketing events to promote marketing initiatives locally and regionally, for conferences, trade shows and other events.
• Assist in set up, organization, and breakdown for events.
• Capture and recap promotional events via photos, video, audio, etc.
• Foster partnerships with our retailers by responding appropriately to retailer requests.
• Assist center management team as needed.
• Drive operational excellence according to Tanger policy and procedure by reporting center issues or concerns in a timely and accurate manner to center management and in accordance with policy.
• Provide general administrative and clerical support to include general office up-keep and organization.
• Assist in receiving shipments, route incoming mail and prepare outgoing mail and overnight packages as needed.
• As needed, assist with the following and make sure they are maintained and regularly updated: emergency notification systems, HVAC & roof logs, center collateral & signage, center website, vendor check-in & social media channels.
• Assist in training new Brand Ambassadors as needed.
• Perform additional duties or participate in other special projects as assigned.

COMPETENCIES:

This list is illustrative only and not a comprehensive listing of all functions and tasks performed by incumbents of this class.

• Focused on making the best first impression—smile, welcome and connect with customers authentically.
• Effective in a variety of communication settings: one-on-one, small, and large groups, or among diverse styles and position levels.
• Ability to offer “best in class” service, anticipate needs, and leave the customer with a positive Tanger experience.
• Ability to carefully listen and understand a customer’s situation in order to assist them.
• Able to acknowledge, interact and build relationships with shoppers, vendors, and retailers.
• Ability to maintain a polite demeanor and demonstrate patience when interacting with customers....