Talent Systems Support Coordinator

DirectedLINK; Santa Monica (CA); Hybrid; USD 55,104 - 66,124; Part time

Job summary

DirectedLINK is seeking a Talent Systems Support Coordinator in Santa Monica, CA, to assist with HR technology initiatives. The role involves supporting system testing, documentation, and data cleanup for various HR platforms.

The ideal candidate has 1–3 years of HR systems experience and strong written communication skills. This is a hybrid role with a focus on maintaining documentation and ensuring data accuracy during a period of organizational change.

Qualifications

• 1–3 years of experience supporting HR systems or HR operations.
• Strong written communication skills for documentation.
• Ability to handle sensitive employee data with discretion.

Responsibilities

• Support training materials and user documentation for SuccessFactors.
• Assist with testing and validation of HR systems.
• Cleanup of employee documents and ensure accuracy.

Skills

Support HR systems

Documentation

Data cleanup

Attention to detail

Independent work

Tools

SuccessFactors

Job description

About the job Talent Systems Support Coordinator

Title: Talent Systems Support Contractor

Employment Type: Contract

Compensation Range: $40.00 to $48.00 per hour

Location: Santa Monica, CA

Work Schedule: Hybrid – Monday through Friday, 8:00 AM to 5:00 PM (Onsite)

Company Overview

This organization operates as a global consumer beverage and lifestyle brand with a dynamic, high-growth operating environment. The HR function is advancing multiple technology initiatives across talent systems, payroll, benefits, and employee records management to support scale and operational efficiency.

Position Summary

Reporting to the Talent Systems team, the Talent Systems Support Contractor will provide hands‑on support across several in‑flight HR technology initiatives. This role is execution‑focused and designed to accelerate delivery through testing, documentation, data cleanup, and system support activities during a period of high volume and change.

Key Responsibilities

• Support the creation, organization, and maintenance of training materials, job aids, and user documentation for SuccessFactors modules
• Assist with system testing, including test case execution, validation of outcomes, and documentation of issues
• Update documentation to reflect current system configuration and processes
• Support testing activities for the new employee filing and document management system
• Assist with document migration from legacy filing systems to the new platform, ensuring accuracy and completeness
• Support cleanup of backlog employee documents, including indexing, categorization, and quality checks
• Follow established data handling and confidentiality standards when working with employee records
• Provide configuration support under guidance from internal system owners for payroll and benefits platforms
• Create and update process documentation and reference materials related to payroll and benefits systems
• Assist with testing and documentation related to payroll or benefits system updates
• Maintain clear documentation of completed work, identified issues, and escalation items
• Partner with Talent Systems team members to meet project timelines and deliverables
• Support ad hoc system‑related tasks during implementation and stabilization phases

Required Qualifications

• 1–3 years of experience supporting HR systems, HRIS, or HR operations
• Strong written communication skills, particularly for documentation and training materials
• High attention to detail and ability to work independently
• Experience handling sensitive employee data with discretion

Preferred Qualifications

• Experience with SuccessFactors
• Familiarity with employee data management and HR compliance concepts
• Exposure to payroll or benefits administration systems