Talent Experience Partner

Reynolds Consumer Products; Lake Forest (IL); On-site; USD 53,000 - 83,000; Full time

Job summary

Reynolds Consumer Products is seeking a Talent Experience Partner to own the preboarding journey and help new hires feel informed, welcomed, and excited before Day 1.

You will guide candidates and new hires, coordinate cross-functional onboarding activities, and partner with hiring managers to ensure smooth transitions. This role emphasizes a high-touch, customer-focused experience that reinforces our culture.

Qualifications

• Bachelor's degree in Human Resources, Business, Communications, or related field or equivalent experience.
• 2+ years in HR, onboarding, recruiting coordination, customer service, hospitality, operations, or similar roles.
• Exceptional organizational and project coordination skills.
• Strong attention to detail with ability to manage multiple priorities.

Responsibilities

• Own the New Hire Experience from offer acceptance through Day 1, ensuring information, support, and resources are provided.
• Coordinate onboarding milestones, schedules, and readiness with HR, IT, Facilities, Payroll, and Hiring Managers.
• Act as a culture ambassador by representing the employer brand and delivering warm, professional service.
• Support high-impact interview experiences by coordinating schedules and communications.

Skills

HR coordination

Onboarding

Customer service

Communication

Organization

Education

Bachelor's degree in HR/Business/Communications

Tools

Microsoft Office

HR/ATS platforms

iCIMS

Job description

Overview

Help Shape First Impressions That Last a Lifetime

At Reynolds Consumer Products, we believe the employee experience begins long before an employee's first day. It starts the moment someone says "yes" to joining our team. We're looking for a Talent Experience Partner who is passionate about people, service, communication, and creating memorable experiences. In this role, you will serve as the steward of our preboarding experience, ensuring every new hire feels informed, supported, welcomed, and excited as they prepare to join Reynolds.

You'll join a Talent Acquisition team focused on being Shiny & Strong: delivering exceptional service, building meaningful partnerships, and creating experiences that make Reynolds a place where people want to build their careers. It's an opportunity to become the face of the employee experience, helping candidates transition into employees while building confidence, engagement, and connection to our culture from day one.

Responsibilities

Own the New Hire Experience

You'll guide employees from offer acceptance through their first day, ensuring they have the information, support, and resources they need to feel ready and excited to join Reynolds.

You'll:

• Serve as the primary point of contact for new hires throughout the preboarding journey
• Create personalized, high-touch experiences that build excitement and engagement
• Communicate key milestones, expectations, and next steps
• Monitor onboarding readiness and proactively resolve issues
• Coordinate activities across HR, IT, Facilities, Payroll, Hiring Managers, and other business partners
• Ensure every new hire arrives on Day 1 feeling prepared, connected, and confident

Partner with Hiring Managers

You'll help leaders prepare for successful employee transitions by creating visibility, accountability, and readiness throughout the onboarding process.

You'll:

• Provide updates on onboarding progress and readiness
• Coordinate workspace, technology, and resource preparation
• Help managers deliver welcoming and engaging first-day experiences
• Serve as a trusted resource throughout the transition process

Be a Culture Ambassador

Every interaction shapes how employees view Reynolds.

You'll:

• Represent our employer brand and employee value proposition
• Create meaningful moments that help employees feel connected before Day 1
• Deliver service with warmth, professionalism, responsiveness, and attention to detail
• Gather feedback and identify opportunities to elevate the employee experience

Support High-Impact Interview Experiences

You'll help create polished candidate experiences for key and leadership-level hiring.

You'll:

• Coordinate interview schedules and logistics
• Manage candidate communications and interview agendas
• Facilitate professional onsite interview experiences
• Ensure candidates experience Reynolds at its best

Help Welcome Employees on Day One

Working closely with Human Resources, you'll support onboarding and orientation experiences that set employees up for success.

You'll:

• Coordinate orientation logistics and communications
• Support new employee orientation programs
• Help create smooth transitions from candidate to employee

Drive Continuous Improvement

You'll contribute to projects and improvements that strengthen both the candidate and employee experience.

You'll:

• Identify opportunities to simplify processes and improve satisfaction
• Support Talent Acquisition and HR initiatives
• Assist with communications, tools, and resources that enhance the employee journey

Qualifications

Required:

• Bachelor's degree in Human Resources, Business, Communications, or a related field, or equivalent experience
• 2+ years of experience in HR, recruiting coordination, onboarding, customer service, hospitality, operations, or a related people-focused role
• Exceptional organizational and project coordination skills
• Strong attention to detail and ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills
• Demonstrated ability to deliver a high-touch, customer-focused experience
• Experience using Microsoft Office and HR/ATS technology platforms

Preferred:

• Experience with iCIMS or other Applicant Tracking Systems
• Experience supporting onboarding, recruiting, or employee experience programs
• Experience coordinating complex schedules and multiple stakeholders
• Experience in manufacturing, corporate, or multi-site environments
• Exposure to employer branding, candidate experience, or employee engagement initiatives

RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.

Posted Salary Range

USD $52,800.00 - USD $82,500.00 /A