Talent Development Specialist

Servpro Industries, LLC; Gallatin (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) match

PTO & holidays

Paid parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Development program

Job summary

Servpro Industries, LLC in Gallatin, Tennessee is seeking a Talent Development Specialist to drive onboarding, learning and development, employee engagement, and leadership development across the organization. You will partner with the Director of Talent to enhance programs and build workforce capability.

The role focuses on creating effective training, managing LMS and talent processes, delivering workshops, coordinating succession planning, and measuring impact to continually improve the

Qualifications

• Bachelor's degree in HR, organizational development, business administration, education, or related field.
• 3-5 years in organisational development, talent development, or related HR fields.
• Experience supporting employee development, onboarding, and learning programs.
• Experience facilitating training sessions or workshops.
• Working knowledge of adult learning principles and HR technologies.
• Experience using LMS or talent management systems.

Responsibilities

• Coordinate and support talent and organizational development programs.
• Develop and facilitate learning programs for employees and leaders.
• Serve as admin for learning and talent platforms, including data and reporting.
• Coordinate onboarding experiences and feedback processes.
• Administer talent management programs, including succession planning and 360 feedback.
• Design and distribute training materials and development resources.
• Monitor participation and effectiveness; report insights for improvement.
• Promote awareness of learning programs through internal comms.
• Support engagement, recognition, and culture-building initiatives.
• Coordinate with leaders and SMEs to deliver development activities.

Skills

Talent development

Learning & development

Onboarding

LMS

Stakeholder mgmt

Project coordination

Communication

Education

Bachelor's degree in HR/Organizational Development

Tools

HRIS/LMS

Job description

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• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Generous paid time-off and paid holidays
• Paid parental leave
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

Job Summary

The Talent Development Specialist supports talent and organizational development initiatives that foster employee growth, engagement, and organizational effectiveness. This role partners with the Director of Talent to coordinate and enhance programs such as onboarding, learning and development, employee engagement, talent reviews, succession planning, leadership development, and emerging talent programs, helping to build workforce capability and a positive employee experience.

You will

• Coordinate and support talent and organizational development programs and initiatives designed to enhance employee growth, engagement, and organisational effectiveness.
• Research, develop, coordinate, and facilitate learning and development programs for employees and leaders utilizing a variety of instructional methods.
• Serve as system administrator for learning and talent management platforms, maintaining program content, employee data, reporting, workflows, and related processes.
• Coordinate and continuously enhance the headquarters onboarding experience, including orientation, onboarding activities, employee integration efforts, and feedback processes.
• Administer and support talent management programs and processes, including succession planning, talent reviews, employee assessments, 360-degree feedback, mentorship programmes, leadership development, and other employee development initiatives.
• Coordinate and support internal development programmes, including professional development, emerging talent, internship, mentorship, and leadership development programmes.
• Design and distribute training materials, job aids, communications, and development resources that support employee learning, growth, and performance.
• Monitor program participation, effectiveness, and feedback; prepare reports and recommend opportunities for continuous improvement.
• Promote awareness and participation in learning, development, and talent programs through employee communications and internal marketing efforts.
• Support employee engagement, recognition, volunteerism, and culture-building initiatives that contribute to a positive employee experience.
• Partner with business leaders and subject matter experts to coordinate development activities and deliver learning and talent programmes.
• Manage training and program logistics, including scheduling, classroom and virtual meeting set-up, materials preparation, communications, and participant support.
• Coordinate with external vendors and partners to support learning, assessment, and development programmes.
• Assist with special projects and other Talent initiatives as assigned.

You have

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Education, or a related field.
• 3-5 years of experience in organisational development, talent development, learning and development, human resources, employee engagement, or a related field.
• Experience supporting employee development, onboarding, talent management, learning programmes, or organisational development initiatives.
• Experience facilitating training sessions, workshops, or employee development programmes.
• Working knowledge of adult learning principles and employee development practices.
• Experience utilising learning management systems, talent management systems, or other HR technologies.
• Strong communication, collaboration, and relationship-building skills with the ability to work effectively at all levels of the organisation.
• Demonstrated project coordination, organisational, and problem-solving skills with the ability to manage multiple priorities.
• Strong analytical skills, attention to detail, and proficiency in Microsoft Office applications.
• Professional certifications such as SHRM-CP, PHR, ATD, or related credentials preferred.

Education

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Education, Communications, or a related field required.
• Equivalent combination of education and relevant experience may be considered.

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water clean‑up and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, colour, religion, gender, sexual orientation, national origin, veteran or disability status.